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Why Choose this Plan
Replacing a water service line costs an average of $2,661.*
If your water service line fails, it can cause: a visible water leak in your yard, water leaks in your basement or low water pressure.
Most basic homeowners insurance and local utilities or municipalities do not cover repairing or replacing the exterior water service line that is damaged due to normal wear and tear, not accident or negligence. Buried pipes break—protect yours with an affordable plan from HomeServe and get protection from high repair costs with access to our 24/7 hotline where you can schedule a repair for your exterior water service line. If you're unsure about your responsibility for the exterior water service line on your property, contact your municipality or local water company.
*National average repair costs as of March 2018. No charge for covered repairs up to your annual benefit amount.
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Fitting external valves
- Pipe cutting
- Backfilling of areas disturbed by repairs
- Locating the leak
As your home ages, so does the exterior water service line that brings fresh water to your house. If this line breaks or leaks due to ground shifting or extreme temperatures, you could be faced with an expensive repair bill. There's no way to prevent a water service line emergency. Be prepared with an affordable repair plan called Exterior Water Service Line Coverage.
Leaks and breaks on a home’s exterior water service line can be caused by aging of the pipe, corrosion, extreme temperatures, settling or shifting of the ground. Basic homeowners’ insurance does not typically cover damage due to normal wear and tear. Help get protection from the high cost of repairs with a home service repair plan from HomeServe.
Why choose this plan:
- Unlimited annual benefit amount
- Unlimited service calls ($10,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking, frozen, low pressure, or permanently blocked exterior water service line, for which you have sole responsibility, or responsibility is shared by no more than one additional dwelling, from your utilities responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Repair to any exterior water service line that branches off the main line and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your form is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement of this line. If you find you have similar coverage, you can contact HomeServe to cancel and you will receive a refund of your service agreement fee less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected at the then-current renewal. HomeServe is an independent company, separate from your utilities company, providing emergency home repair services and protection solutions to homeowners across the U.S.
Frequently asked questions
Not covered: Repair to any exterior water service line that branches off the main line, thawing of frozen pipes, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from People’s Energy Cooperative and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from People’s Energy Cooperative.
Exterior Water Service Line Coverage for only $5.99/mo.