An exterior water service line repair plan from HomeServe offers peace of mind against the high costs of water line repairs or replacements. Plus, get protection to help restore pavement, yard and landscaping disturbed by the covered repair.

Ottumwa Water and Hydro has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Ottumwa Water and Hydro and HomeServe entered into an agreement to introduce these plans to Ottumwa Water and Hydro's customers.
This Plan Includes
- Unlimited annual benefit amount
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Water Line Restoration: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
50% off your first year

HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.
This Plan Includes
- $5,000 annual benefit amount
- 2 service calls ($2,500 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
50% off your first year

An unexpected water heater breakdown can really disrupt your daily routine. With a water heater plan from HomeServe you can get peace of mind against water heater issues for one low monthly price.
This Plan Includes
- $1,500 annual benefit amount
- Gas/Electric Water Heater Repair Only: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Replacement Only: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
50% off your first year

Get protection against surprise repair costs to your home's exterior sewer/septic line with affordable coverage from HomeServe. Plus, get protection to help restore pavement, yard and landscaping disturbed by the covered repair.
This Plan Includes
- $10,000 annual benefit amount
- Grinder Pump: Multiple service calls up to annual benefit
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Sewer/Septic Line Restoration: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
50% off your first year
Frequently asked questions
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Ottumwa Water & Hydro and offers this optional service plan as an authorized representative of the contract issuer as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Ottumwa Water & Hydro. See eligibility requirements and coverage limitations in this package.