Water Heater Repair and Replacement Plan (Gas/Electric Only) Rail
30 Day Money Back Guarantee
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Why Choose this Plan
The typical cost to replace 40 gallon Water Heater is $780-$2,300.*
Problems with your hot water heater can cause:
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
*National average repair costs within the HomeServe network as of June 2020.
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What's Covered
- Drain and gas valves
- Pilot light
- Burner supply tube and assembly
- Temperature control
- Main burner
- Your home’s broken or failed electric, natural gas, or propane System, including tankless
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Overview
You depend on hot water for showering, washing and laundry. Problems with your natural gas water heater can be a major inconvenience, and finding a qualified professional can be time-consuming and costly. As a homeowner, you may be financially responsible for repairs to your water heater.
With the Water Heater Repair and Replacement Plan from HomeServe, you can help protect yourself from the cost and hassle of emergency water heater repairs. The coverage provides multiple service calls, up to $1,500 of covered costs to repair or replace electric, natural gas or propane water heater, including tankless, that is damaged due to normal wear and tear. If your water heater can't be repaired, the balance of your annual benefit can be applied to a like-for-like replacement. -
Benefits
- $1,500 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
Important coverage information
Eligible
- An owner of a residential single structure, or a unit within a structure, that is not intended to be moved. If you do not buy a plan for every water heater you own, you must designate at enrollment the water heater your plan covers, or the plan will cover the first water heater for which you make a service call. If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase
Not Eligible
- If your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rd party or covered by a homeowners’ association or the like; or your water heater is commercial grade, larger than 100 gallons, solar, geothermal, oil, rooftop, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications. In IA, properties with more than 4 dwelling units
Exclusions
- Jacket and interior doors, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I., and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. For replacement, a change in fuel type is not covered. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the electric, natural gas or propane water heater, including tankless, that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence.
Not Covered: Jacket and interior doors, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I., and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. For replacement, a change in fuel type is not covered. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Clinton-Newberry Natural Gas Authority and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Clinton-Newberry Natural Gas Authority.
Water Heater Repair and Replacement Plan (Gas/Electric Only) for only $15.49/mo.