Water Pipe with Puddle
About Merchantville-Pennsauken and HomeServe

Merchantville-Pennsauken has partnered up with HomeServe to offer optional, yet affordable, programs that can help provide protection against costly and inconvenient repairs to systems throughout your home.

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Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A water service line warranty plan helps provide protection against expensive repair bills.

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This Plan Includes

  • $10,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Your home's sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home repair plan.

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This Plan Includes

  • $10,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Plumbing and drainage line problems can be complicated and expensive to fix. Help protect yourself against the high cost of repairs with a home repair plan.

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This Plan Includes

  • $5,000 annual benefit amount
  • 2 service calls ($2,500 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured plumbers perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is an independent provider of home repair service solutions. For over a decade, plans from HomeServe have protected homeowners against the expense and inconvenience of water, sewer, electrical, heating, cooling and other home emergencies by providing affordable coverage, and a quality service. HomeServe - a Better Business Bureau Accredited Business - serves over four million homeowners in the U.S. and Canada, and dedicates itself to being a customer-focused company offering best-in-class emergency repair plans through leading utility partners and directly to consumers.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Merchantville-Pennsauken Water Commission and offers this optional service plan as an authorized representative of the contract provider, CNA Warranty Services, Inc., 151 N Franklin St., Chicago, IL 60606. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Merchantville-Pennsauken Water Commission.

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