Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A water service line protection plan helps provide protection against expensive repair bills.
About Louisville Water Company and HomeServe
Louisville Water Company has partnered with HomeServe to make affordable interior and exterior plumbing home repair plans available to you. You might be unaware that most homeowners insurance policies and Louisville Water Company do not cover the cost of repairs to the major plumbing systems at your home.
This Plan Includes
- $7,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Plumbing and drainage line problems can be complicated and expensive to fix. Help protect yourself against the high cost of repairs with a home repair plan.
This Plan Includes
- $5,000 annual benefit amount
- 2 service calls ($2,500 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your home’s sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home repair plan.
This Plan Includes
- $10,000 annual benefit amount
- Drain Cleaning: Multiple service calls up to annual benefit
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Problems with your water heater can be a major inconvenience. Get back to hot water with a home service repair plan and get protection help from the high cost of repairs.
This Plan Includes
- $1,500 annual benefit amount
- Gas/Electric Water Heater Only: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Replacement Only: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
Make sure you don’t get left out in the cold if your heating system breaks down in winter. Stay warm with a home repair plan from HomeServe.
This Plan Includes
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
You rely on air conditioning to keep your home comfortable and humidity free. Help protect yourself from the cost and hassle of emergency repairs with a home service repair plan.
This Plan Includes
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Louisville Water Company. Louisville Water Company is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Louisville Water Company.