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Why You Should Get a Plan
Replacing electrical products that are damaged due to a power electrical surge such as tablets, desktop computers, and 40-43" televisions can cost and average of $2,087‡.
If an electrical power surge occurs, it can cause damaged to plugged in:
- desktop computers
- televisions
- tablets
*National average repair costs within the HomeServe network as of June 2020.
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What's Covered
- Repair or replacement of residential electrical products that fail due to an electrical surge
- Refrigerators
- Dishwashers
- Window air conditioning units
- DVD players and game consoles
- Blenders, mixers, toasters
- Televisions
- Handheld devices such as tablets
- Printers and scanners
- Lamps and thermostats
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Benefit
- $1,100 annual benefit amount
- Electrical Surge: Multiple service calls up to annual benefit
- : 1 service calls ($100 per call)
- 30-day wait period with a money-back guarantee
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Overview
Power surges are unpredictable and can enter through your home’s electrical, phone, cable and data lines. A plan from HomeServe handles the covered repair costs to your damaged appliances up to the benefit amount and provides a 90-day guarantee on repairs.
Worry less about the damage to your important household appliances and devices caused by electrical surges from severe lightning strikes. HomeServe makes dealing with a surge event easy with an emergency repair hotline and access to trusted, local repair technicians.
Important coverage information
Benefit Details: Coverage provides for the covered cost of repair, replacement, or reimbursement (as applicable) for residential electrical products for which you have sole responsibility, that fail due to either a) an electrical surge (an occurrence of a sudden and non-continuous increase or burst of electricity or electrical current, caused by natural or man-made events, including lightning strikes and power returns after an outage, which can result in failure of electrical products), in which case they will be repaired or replaced up the benefit amount, and removed if necessary, or b) normal wear and tear, in which case you will be reimbursed up to $100 per year for repair or replacement.
Not covered: Heating and air conditioning systems, internal electrical systems, electrical plumbing equipment including sump pumps, medical or life support equipment, plug-in or electric vehicles, and battery operated items/devices that cannot be plugged in; electrical products with a replacement value of less than $100; any additional expenses incurred in repairing, replacing or removing electrical products affixed in your home; any cost associated with making space when a replacement electrical product does not fit in the existing space; loss or corruption of data and restoration of software and operating systems; electrical products that cannot be replaced with like kind and quality (e.g. antiques); damage from negligence or otherwise caused by you or others. Your homeowners/renters insurance policy may cover damage from an electrical surge, but it may also have a deductible. The benefit of this coverage needs to be weighed against the cost of paying the deductible.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid, if applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable).
Claims: Your plan starts the day your form is processed, and there is an initial 30-day waiting period before you can call to start a claim, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period. Surge Claims: You must call HomeServe within 30 days of an electrical surge event to start a claim. Wear & Tear Claims: You must call HomeServe within 30 days of a failure due to normal wear and tear to request a claim form.
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed on a monthly basis through your utility bill.
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from CenterPoint Energy. CenterPoint Energy is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, National Product Care Company, dba Texas National Product Care Company, 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from CenterPoint Energy.
Electrical Surge Plus for only $2.49/mo.