30 Day Money Back Guarantee
-
Why You Should Get a Plan
It costs $1,658* to replace the weatherhead, service cable from weatherhead to meter box and the service entrance conductor.
Problems with your exterior electrical wiring system can cause:
- exposed electrical wires
- flickering lights
*National average repair costs within the HomeServe network as of June 2020.
-
What's Covered
- Wiring overhead
- Underground wiring
- Weatherhead
- Insulator
- Riser
- Meter base
- Functional frayed wiring
-
Benefits
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
-
Overview
HomeServe is there for you when an exterior electrical line breakdown happens. With a plan, you call anytime to schedule a repair. We send a qualified contractor to handle the problem and foot the bill for covered repairs up to the benefit amount.
With exterior electrical coverage, you don't have to worry about finding a reputable contractor. You have access to HomeServe's trusted network of repair professionals. Plus, all covered repairs are guaranteed for one year.
Important coverage information
Eligible
- An owner of both a residential single structure that is not intended to be moved and the land it is located on
Not Eligible
- If your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; your exterior electrical system is shared with a 3rd party or covered by a homeowners’ association or the like; or your electrical services entrance is rated less than 80 amps
Exclusions
- Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is maintained by FPL. Additional exclusions apply.
Eligibility: An owner of both a residential single structure that is not intended to be moved and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; your exterior electrical system is shared with a 3rd party or covered by a homeowners’ association or the like; or your electrical services entrance is rated less than 80 amps.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent high voltage overhead or underground wiring, including to detached garages and fixtures, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional and broken, failed, or hazardous permanently wired exterior electrical fittings and fixtures is also covered.
Not covered: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is maintained by FPL. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a refund of 90% of the unearned pro rata price (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent high voltage overhead or underground wiring, including to detached garages and fixtures, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional and broken, failed, or hazardous permanently wired exterior electrical fittings and fixtures is also covered.
Not covered: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is maintained by FPL. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a refund of 90% of the unearned pro rata price (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What should I know about Exterior Electrical Line Coverage?
Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent high voltage overhead or underground wiring, including to detached garages and fixtures, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional and broken, failed, or hazardous permanently wired exterior electrical fittings and fixtures is also covered. Not covered: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is maintained by FPL. Additional exclusions apply.
HomeServe USA Repair Management (Florida) Corp. ("HomeServe"), license number P129179, with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from FPLNW. FPLNW is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, Northcoast Warranty Services, 800 Superior Avenue E, 21st Floor, Cleveland, OH 44114. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from FPLNW.
Disclosure/Rebate Schedule: HomeServe USA Repair Management (Florida) Corp. (HSRMF) will offer the purchasers of the following home service contracts (sold in connection with HSRMF's relationship with FPL Energy Services) an instant rebate for these home warranty products provided by ServicePlan of Florida, Inc. Cooling System Plans: For the cooling system plan which covers heat pumps, HRMF will be rebating a portion of its sales commission in the amount of $14.99 per month for one year, or 50% of the cost of the plan. For the cooling system plan which covers heat pimps and provides an annual tune up, HSRMF will be rebating a portion of its sales commission in the amount of $18.99 per month for one year or 50% of the cost of the plan.
Other Plans: HSRMF will be rebating a portion of its sales commission in the amount of $.50 per month for one year for: Water Service Line Coverage, Sewer Septic Line Coverage, Internal Plumbing and Drainage Coverage, Water Heater Coverage. Customers will realize these rebates in the form of a reduced price in the first year for their cooling system coverage plan. The amount of and the availability of the rebate will by no means depend upon the age, sex, place of residence, race, nationality, ethnic origin, marital status, or occupation of the consumer. The rebate will be available to all customers purchasing this coverage.
Exterior Electrical Line Coverage for only $3.99/mo.