30 Day Money Back Guarantee
Why choose this plan:
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Fitting external valves
- Pipe cutting
- Locating the leak
Replacing a water service line costs an average of $2,587.*
If your water service line fails, it can cause: a visible water leak in your yard, water leaks in your basement or low water pressure.
Most basic homeowners insurance and local utilities or municipalities do not cover repairing or replacing the exterior water service line that is damaged due to normal wear and tear, not accident or negligence. Buried pipes break—protect yours with an affordable plan from HomeServe and get protection from high repair costs with access to our 24/7 hotline where you can schedule a repair for your exterior water service line. If you're unsure about your responsibility for the exterior water service line on your property, contact your municipality or local water company.
*National average repair costs as of January 2016.
A crack, leak or break on the lines that carry water to and from your home may result in an expensive repair bill, which is typically your responsibility. Help protect your water service line and sewer/septic line against the high cost of repairs with a home service plan from HomeServe.
When an exterior water service line or sewer/septic line breaks down, the results may be messy and expensive. It can also take a long time to find a local and insured plumber to attend to your repair. With a home service repair plan from HomeServe all covered repairs will be professionally taken care of for you.
Important coverage information
- An owner of both a residential home permanently secured to the ground and the land it is located on
- If you are aware of any pre-existing conditions, defects or deficiencies with your exterior water service line
- Recreational vehicles or homes on wheels and properties used for commercial purposes
- Repair to any water line that branches off the main water service line, thawing of frozen pipes, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Benefit Details: Coverage provides as many service calls as you need for the covered cost to repair or replace a leaking, low pressure, or permanently blocked exterior water service line, for which you have sole responsibility, from your utility's responsibility (the curb stop) or external wall of your well casing to the water meter or main shut-off valve inside your residence, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Repair to any water line that branches off the main water service line, thawing of frozen pipes, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. This prevents service calls on pre-existing conditions and helps keep the coverage affordable.
Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected at the then-current renewal.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Gary Sanitary District and offers this optional service plan as an authorized representative of the contract issuer, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Gary Sanitary District.
Exterior Water Service Line for only $5.99/mo.