ee
FPL Home and HomeServe

FPL Home has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. FPL and HomeServe entered into an agreement to introduce these plans to FPL's customers.

Disclosure/Rebate Schedule

HomeServe USA Repair Management (Florida) Corp. (HSRMF) will offer the purchasers of the following home service contracts (sold in connection with HSRMF’s relationship with FPL Home) an instant rebate for these home warranty products provided by Northcoast Warranty Services, License # 49123. The amount of and the availability of the rebate will by no means depend upon the age, sex, race, nationality, ethnic origin, marital status, or occupation of the consumer. The rebate will be available to all customers purchasing this coverage. The plans are as follows:

Exterior Electrical Line Coverage: 
• For the exterior electrical line system plan, which normally costs $4.99, HSRMF will provide an instant rebate of $2.49 per month for one year, or 50% of the cost of the plan. This means that you will pay $4.99 per month for the coverage after the first year instant rebate.

Exterior Water Service Line Plus Coverage: 
• For the exterior water service line plan, which normally costs $7.49, HSRMF will provide an instant rebate of $3.74 per month for one year, or 50% of the cost of the plan. This means that you will pay $7.49 per month for the coverage after after the first year instant rebate.

Exterior Sewer/Septic Line Plus Coverage: 
• For the exterior sewer/septic line plan, which normally costs $9.99, HSRMF will provide an instant rebate of $4.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $9.99 per month for the coverage after the first year instant rebate.

Interior Plumbing and Drainage System Coverage: 
• For the interior plumbing and draining system plan, which normally costs $13.99, HSRMF will provide an instant rebate of $6.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $6.99 per month for the coverage after the first year instant rebate.

 
Selected Plans
$2.49/mo.^

This Plan Includes: 1

  • $3,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

What's covered: 1

  • High voltage overhead
  • Underground wiring
  • Weatherhead
  • Insulator
  • Riser
  • Meter base
  • Service entrance conductor
  • Functional frayed high voltage wiring

Exclusions: 1

  • Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is maintained by FPL. Additional exclusions apply.
$3.74/mo.^

This Plan Includes: 2

  • Unlimited annual benefit amount
  • Exterior Water Service Line: Unlimited service calls ($5,000 per call)
  • Water Service Line Restoration: Unlimited service calls ($1,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

What's covered: 2

  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs
  • Locating the leak
  • Restoration of your pavement, yard, or landscaping disturbed or excavated as part of a covered repair on your property

Exclusions: 2

  • Branch lines, frozen lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
$4.99/mo.^

This Plan Includes: 3

  • Unlimited annual benefit amount
  • Exterior Sewer/Septic Line: Unlimited service calls ($5,000 per call)
  • Sewer/Septic Line Restoration: Unlimited service calls ($1,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

What's covered: 3

  • Pipe cutting
  • Backfilling of areas disturbed by repairs
  • Welding
  • Restoration of your pavement, yard, or landscaping disturbed or excavated as part of a covered repair on your property
  • Excavation to expose pipe
  • Locating the blockage or collapse
  • Repair or replacement of seals and joints
  • Pipe replacement or repair
  • Fitting external valves
  • Fusing
  • Unblocking

Exclusions: 3

  • Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; branch lines; replacement of any artificial grass or plants; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
$6.99/mo.^

This Plan Includes: 4

  • $5,000 annual benefit amount
  • 2 service calls ($2,500 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

What's covered: 4

  • Repair/replace burst interior water pipe
  • Unblocking an overflowing toilet or sink due to clogged drains
  • Leaking wax seal
  • Blocked drain
  • Leaking or burst interior water pipe
  • Broken water valve causing unstoppable water flow

Exclusions: 4

  • Appliances, fittings and fixtures; vent stacks; pressure reducing valves; backflow prevention devices; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

Order Summary

Exterior Electrical 1

Remove
$2.49/mo.^

Exterior Water Service Line Plus 2

Remove
$3.74/mo.^

Exterior Sewer/Septic Line Plus 3

Remove
$4.99/mo.^

Interior Plumbing and Drainage 4

Remove
$6.99/mo.^

Exterior Electrical

Remove
$2.49/mo.^
$2.49/mo.^

Exterior Water Service Line Plus

Remove
$3.74/mo.^
$3.74/mo.^

Exterior Sewer/Septic Line Plus

Remove
$4.99/mo.^
$4.99/mo.^

Interior Plumbing and Drainage

Remove
$6.99/mo.^
$6.99/mo.^

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

Important information for FPL Customers 
Take action to help protect your finances from an unexpected breakdown. 

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This optional coverage is offered by FPL Energy Services, Inc. (“FPLES”), Florida License #E099597, and not Florida Power & Light Company (“FPL”). FPLES is an unregulated subsidiary of FPL. The coverage is administered by *HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #P129179, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851. The coverage is provided by the contract issuer as stated under each individual plan. FPLES, HomeServe and Technology Insurance Company are each separate and independent companies. This service plan is not provided by your local electric or water utility. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from FPLES. FPLES and HomeServe entered into an agreement to introduce these plans. 

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