• Information for Homes Built Between 2000-2009

    Aging infrastructure like the exterior electrical and water service lines on your property may deteriorate over time. FPL Energy Services offers home repair plans administered by HomeServe. These plans can help protect you from the costs and hassles of repairs and keep your life moving.

Many homeowners aren't aware that the private water and sewers lines buried on their properties are their responsibility and unexpected repairs to these systems can cost hundreds of dollars or more.

Disclosure/Rebate Schedule

HomeServe USA Repair Management (Florida) Corp. (HSRMF) will offer the purchasers of the following home service contracts (sold in connection with HSRMF’s relationship with FPL Energy Services) an instant rebate for these home warranty products provided by Technology Insurance Company, License #03605. The amount of and the availability of the rebate will by no means depend upon the age, sex, place of residence, race, nationality, ethnic origin, marital status, or occupation of the consumer. The rebate will be available to all customers purchasing this coverage.

Exterior Water Service Line Coverage: 

For the Exterior Water Service Line Coverage, which covers exterior water service line, which normally costs $7.49, HSRMF will provide an instant rebate of $2.50 per month for one year. This means that you will pay $7.49 per month for the coverage after the rebate for one year.

Exterior Electrical Line Coverage: 

For the Exterior Electrical Line Coverage, which covers exterior electrical line, which normally costs $4.99, HSRMF will provide an instant rebate of $2.50 per month for one year, or 50% of the cost of the plan. This means that you will pay $4.99 per month for the coverage after the rebate for one year.



^Price includes a $5.00/mo. instant rebate off the first year added to your FPL bill.

**Price includes a $2.50/mo. instant rebate off the first year added to your FPL bill

+Price includes a $2.50/mo. instant rebate off the first year added to your FPL bill

Eligible

  • To be eligible, you must own the residential single structure
Additional limitations apply. See more. See less

Not Eligible

  • If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; or your exterior electrical system is shared with a 3rd party or covered by a homeowners' association or the like
Additional limitations apply. See more. See less

Exclusions

  • Damage or failure due to disconnection or interruption to the main electrical supply, transformers, repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, and thermostats and similar type systems, generators, non-utility supplied power and/or lines, appliances, meter pedestals, pool heaters, fixtures or fittings, lines to secondary buildings or any structure other than your home or detached garages and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is maintained by FPL. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: To be eligible, you must own the residential single structure. If your exterior wiring is underground, you must own the land your structure is on. If your exterior wiring is overhead, you are not required to own the land your structure is on. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; or your exterior electrical system is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent overhead or underground wiring, including to detached garages and fixtures, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility's responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed wiring that is still functional is also covered.
Not covered: Damage or failure due to disconnection or interruption to the main electrical supply, transformers, repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, and thermostats and similar type systems, generators, non-utility supplied power and/or lines, appliances, meter pedestals, pool heaters, fixtures or fittings, lines to secondary buildings or any structure other than your home or detached garages and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is maintained by FPL. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a refund of 90% of the unearned pro rata price (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill, described as Ext Elect Line Plan.

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

*This optional coverage is offered by FPL Home, Florida License #E099597, and not Florida Power & Light Company (“FPL”). FPL Home is an unregulated subsidiary of FPL. The coverage is administered by HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850. The coverage is provided by the contract issuer, Northcoast Warranty Services, Inc., License # 49123, 800 Superior Avenue E., 21st Floor, Cleveland, OH 44114. FPL Home, HomeServe and Northcoast Warranty Services are each separate and independent companies. This service plan is not provided by your local electric or water utility. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from FPL. FPL Home and HomeServe entered into a commercial agreement to introduce these plans.

Important information for FPL Energy Services Customers 
Take action to help protect your finances from an unexpected breakdown. 

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