Exterior Water Service Line Rail
$4.72/mo.
$6.30/mo.
25% off your first year
30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing a water service line costs an average of $3,039‡.
If your water service line fails, it can cause:
- a visible water leak in your yard
- low water pressure
- water leaks in your basement
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Locating the leak
- Welding
- Pipe cutting
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Benefits
- $6,000 annual benefit amount
- Multiple- service calls ($6,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
Water line breakdowns can disrupt your daily life, but a plan from HomeServe can help get your broken line fixed promptly by a local, trusted professional. Simply call the 24/7 emergency hotline to schedule a covered repair and we'll send help your way. Plus, you rest easy knowing your work is guaranteed for one year.
A repair plan from HomeServe gives you peace of mind when an unexpected water line emergency happens, helping to restore your home's fresh water supply, with no out-of-pocket expense to you for covered repairs up to the benefit amount. Protection covers all types of pipes, regardless of age or material. -
Important coverage information
Eligible
- An owner of both a residential single structure permanently secured to the ground and the land it is located on
Not Eligible
- If you know of any current problems with your exterior water line before enrollment
- If your entire exterior water line is shared with a 3rd party or covered by a homeowners' association or the like
- If your property is used for commercial purposes
Exclusions
- Branch lines, frozen lines, restoration to decorative paving, pathways or landscaping features and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility's responsibility/property boundary or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your sidewalks and/or pavement disturbed as part of a covered repair is included, up to the benefit limit.
Not covered: branch lines, frozen lines, restoration to decorative paving, pathways or landscaping features and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility's responsibility/property boundary or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your sidewalks and/or pavement disturbed as part of a covered repair is included, up to the benefit limit.
Not covered: branch lines, frozen lines, restoration to decorative paving, pathways or landscaping features and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What should I know about Exterior Water Service Line coverage?
Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility’s responsibility/property boundary or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your sidewalks and/or pavement disturbed as part of a covered repair is included, up to the benefit limit. Not covered: branch lines, frozen lines, restoration to decorative paving, pathways or landscaping features and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
HomeServe USA Repair Management Corp. (“HomeServe”), a portfolio company of Canadian-based Brookfield Infrastructure, is an independent company separate from Enercare and now offers this optional service plan as an authorized representative of Northcoast Solutions of Canada, ULC, 250 Howe Street, 20th Floor, Vancouver, BC V6C 3R8. Your choice of whether to participate in this service plan will not affect any service you have with Enercare. HomeServe and Enercare entered into a commercial agreement to introduce these plans to Enercare customers. See Terms & Conditions prior to enrolling.
Exterior Water Service Line for only $4.72/mo.