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Affordable Repair Plans for

Duquesne Light Customers

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About Duquesne Light Company and HomeServe

Home emergency repairs can be expensive and time-consuming. Duquesne Light Company has partnered with HomeServe to help eligible customers be prepared and have the best possible service in the case of such a breakdown. With a repair plan from HomeServe, you can get access to our 24/7 hotline where you can schedule a repair for the major systems in and around your home.

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(12 Products)

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Your home's exterior electrical components can short circuit without warning. Help lighten your load against exterior electrical wiring breakdowns with an exterior electrical home warranty plan.

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This Plan Includes

  • $2,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Power failures or faulty wiring and electrical components can cause power outages. Stay grounded against costs with a home service repair plan

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This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls (Unlimited per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A water line replacement program helps provide protection against expensive repair bills.

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This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls (Unlimited per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Make sure you don’t get left out in the cold if your heating system breaks down in winter. Stay warm with a home service plan from HomeServe.

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This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls (Unlimited per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Problems with your water heater can be a major inconvenience. Stay in hot water with a home service plan and get protection help from the high cost of repairs.

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This Plan Includes

  • $1,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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You rely on air conditioning to keep your home comfortable and humidity free. Help protect yourself from the cost and hassle of emergency repairs with a home service plan.

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This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls (Unlimited per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Your home’s sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home service plan.

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This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls ($7,500 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Plumbing and drainage problems can be complicated and expensive to fix. Help protect yourself against the high cost of repairs with a home service repair plan.

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This Plan Includes

  • $1,500 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Severe lightning strikes can cause surges that go along your main electrical line into your home destroying major appliances including refrigerators, dishwashers, and washing machines, leaving you responsible for the repair cost.

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This Plan Includes

  • $1,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
See eligibility requirements, exclusions, and other terms
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Your interior gas line is your responsibility as the homeowner. If you were unfortunate enough to suffer a gas line breakdown, it would be up to you to find a contractor and get it repaired Note: If you suspect that you have a broken cracked or leaking gas pipe, you should call your gas company immediately.

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This Plan Includes

  • $1,000 annual benefit amount
  • Unlimited service calls ($1,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.

HomeServe USA Repair Management Corp. (“HomeServe”), PA registration #053636, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service
from Duquesne Light Company.

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