30 Day Money Back Guarantee
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Why You Should Get a Plan
Repairing a blower motor and wheel, fan/limit control switch and gas valve on your heating unit can cost an average of $1,561‡.
How a furnace heating system failure can affect your home:
- blower motor failure can mean the system won't supply enough heat
- broken circuit board could mean no heat
- lack of heat could cause pipes to freeze and induce water damage
As a homeowner, you are responsible for the heating system inside your home, and you will have to arrange and pay for any necessary repairs. This illustration shows a typical heating system found in your home. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Standard thermostats, transformers and wiring/circuity
- Blower bearings, belts, pulleys, motors, shafts and controls
- Standard air filters and spark ignitors
- Capacitors, equipment fuses and low pressure regulators
- Disconnect fan, limit and rollout switches
- Main and pilot burners, pilot burner generators and thermocouples
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Benefits
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- $25 deductible
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Overview
If your heating system suddenly fails in the middle of winter, you could face many long, cold nights and days trying to find reliable repair help in the busy winter months. Don't get left out in the cold. Get affordable Heating Coverage; a home repair solution you can warm up to.
Many complicated parts keep your heating system functioning. Help protect yourself against the high cost of repairs with a home service repair plan from HomeServe. Heating Coverage includes the emergency breakdown repair costs of most major parts of the home heating systems covered up to the annual benefit amount.
Important coverage information
Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. If you do not buy a plan for every heating system you own, you must designate at enrollment the system your plan covers, or the plan will cover the first system for which you make a service call. You are not eligible if your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners’ association or the like; is a ductless, heat pump, geothermal heat pump, combination ambient heat/domestic hot water heating, or oil unit; or is not installed according to code or manufacturer specifications. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed natural gas forced-air or circulating hot water central system parts for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: air cleaners, air filters, aquastat pumps, aquastat limit controls, pump couplers, blower assemblies, blower belts, blower controls, blower pulleys, blower motors, blower shafts, capacitors, circuit boards, circular pumps, disconnect fan, limit controls, gas cocks with pilot shutoffs, gas valves, glow plates, ignition controls, induced draft motors, blower, low pressure regulators, main burners, pilot burners, pilot generators, pilots, thermocouples, relays, relief valves, pressure controls, rollout switches, ignitors, spill switches, thermostats, transformers, and wiring. Coverage provides for repairs or replacement of parts only. Your system will not be replaced. There is a $25 fee per service call.
Not covered: Air cleaners, humidifiers, heat exchangers, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed natural gas forced-air or circulating hot water central system parts for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: air cleaners, air filters, aquastat pumps, aquastat limit controls, pump couplers, blower assemblies, blower belts, blower controls, blower pulleys, blower motors, blower shafts, capacitors, circuit boards, circular pumps, disconnect fan, limit controls, gas cocks with pilot shutoffs, gas valves, glow plates, ignition controls, induced draft motors, blower, low pressure regulators, main burners, pilot burners, pilot generators, pilots, thermocouples, relays, relief valves, pressure controls, rollout switches, ignitors, spill switches, thermostats, transformers, and wiring. Coverage provides for repairs or replacement of parts only. Your system will not be replaced. There is a $25 fee per service call.
Not covered: Air cleaners, humidifiers, heat exchangers, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Frequently asked questions
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed natural gas forced-air or circulating hot water central system parts for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: air cleaners, air filters, aquastat pumps, aquastat limit controls, pump couplers, blower assemblies, blower belts, blower controls, blower pulleys, blower motors, blower shafts, capacitors, circuit boards, circular pumps, disconnect fan, limit controls, gas cocks with pilot shutoffs, gas valves, glow plates, ignition controls, induced draft motors, blower, low pressure regulators, main burners, pilot burners, pilot generators, pilots, thermocouples, relays, relief valves, pressure controls, rollout switches, ignitors, spill switches, thermostats, transformers, and wiring. Coverage provides for repairs or replacement of parts only. Your system will not be replaced. There is a $25 fee per service call.
What's not covered?
Air cleaners, humidifiers, heat exchangers, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. There is a $25 fee per service call.
HomeServe USA Repair Management Corp. (“HomeServe”) with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Duquesne Light Company. Duquesne Light Company and HomeServe entered into an agreement to introduce these plans to Duquesne Light Company’s customers.
Heating Repair Program for only $4.95/mo.