30 Day Money Back Guarantee
Why You Should Get a Plan
Repair of a sewer/septic line can cost thousands of dollars.*
If your sewer/septic line fails, it can cause:
- clogged/backed up drains inside your home
- sewage flooding in your basement
- sewage backed up in your yard
As a sewer/septic line ages, it becomes more likely to leak, clog or break. Be ready for the unexpected with a repair plan from HomeServe and keep what’s underground covered with access to our 24/7 hotline where you can schedule a repair for your exterior sewer/septic line.
*National average repair costs as of March 2018. No charge for covered repairs up to the benefit amount.
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe repair
- Unblocking of single sewer line
- Restoration to any area disturbed by the repair that is on your property and outside your residence. See Terms & Conditions for more information
- Unlimited annual benefit amount
- Unlimited service calls ($7,500 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
The buried sewer/septic line on your property that carries wastewater away from your home can age, crack or leak due to simple wear and tear. This line can also get blocked and cause wastewater to backup into your home. Help get protection from time consuming and expensive repair costs with Sewer Line Coverage.
When the buried sewer/septic line on your property cracks or leaks you can expect to experience clogged drains throughout the home, gurgling sounds from drains, backed up floor drains and possibly more. Help get protection from inconvenient and costly repairs with a home service repair plan from HomeServe.
Important coverage information
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair a single blocked sewer line, for which you have sole responsibility, that takes wastewater away from the external wall of your home up to your utility's responsibility, or septic line that takes wastewater away from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence. If your exterior sewer/septic line has more than two unrelated problems, an entire replacement of your exterior sewer/septic line will be necessary, which is not covered.
Not covered: Septic tanks, leach beds, sand mounds, check valves, backflow prevention devices, pumps, or any other type of electrical or mechanical device, rain runoff pipes, gray water removal pipes, or any non-conforming drain line (such as a basement or storm drain); shared line that provides service to multiple properties or secondary buildings; repairs to multiple line systems, any line that branches off your main line, or any secondary lines exiting your home; repair to your line if your cleanout(s) is/are inaccessible, missing, broken, or not installed up to code; snaking from roofs or toilets; repair due to failed dye and/or smoke tests or third party inspections of any kind; replacement of your entire sewer/septic line; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your policy will be automatically renewed annually on the same payment terms selected, at the then-current renewal price. Your coverage will remain in effect unless you contact HomeServe to discontinue. HomeServe is an independent company, separate from your utilities company, providing home repair services and protection solutions to homeowners across the U.S.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), PA registration #053636, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service
from Duquesne Light Company.
Sewer Line Repair Program for only $4.99/mo.