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Essential Line Coverage

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Essential Line Coverage Rail

$4.98/mo.
$9.98/mo.

See below for discounting details

Terms & Conditions

Exterior Water Service Line

Terms & Conditions

Gas Line Coverage

Terms & Conditions

30 Day Money Back Guarantee

  • Why You Should Get a Plan

    Replacing a water service line costs an average of $2,661* and replacing section of natural gas supply line costs an average of $265*.

    If your water service line fails, it can cause: 

    • a visible leak in your yard
    • water leaks in your basement 
    • low water pressure 

    Gas line problems can cause: 

    • rotten egg odor smell inside or outside your home 
    • inefficient or non-working heating and hot water system 
    • issues with gas appliances

    As a homeowner, you may be responsible for the water service line and gas line on your property, and you may have to arrange and pay for any necessary repairs. Homeowners are largely unaware that a gas line breakdown in their home is likely their responsibility to fix, often at significant cost. Most basic homeowners insurance policies do not cover water line and gas line breakdowns due to normal wear and tear on a homeowner’s property. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately.

    *National average repair costs within the HomeServe network as of June 2020. No charge for covered repairs up to your benefit amount.

  • What's Covered
    Exterior Water Service Line
    Gas Line Coverage
  • Benefits

    Annual Benefit

    • Exterior Water Service Line - Unlimited
    • Gas Line Coverage - $8,000

    Service

    • Exterior Water Service Line: Unlimited/Unlimited per call
    • Gas Line Coverage: Multiple service calls up to annual benefit
  • Overview

    Basic homeowners insurance does not typically cover damage due to normal wear and tear. Be prepared with an affordable repair plan called Essential Line Coverage. Help get protection from the high cost of covered repairs with a home service repair plan from HomeServe.

Important coverage information

Eligible

  • An owner of both a residential single structure permanently secured to the ground and the land it is located on including single-family home, townhomes and multi-family homes. If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase
  • An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
  • An owner of a single residential structure that includes multiple units
Additional limitations apply. See more. See less

Not Eligible

  • Recreational vehicles or homes on wheels and properties used for commercial purposes
  • If you are aware of any pre-existing conditions, defects or deficiencies with your exterior water service line prior to enrollment
  • If your entire gas line is shared with any third party or covered by a homeowners’, condominium or like association
  • Recreational vehicles and properties used for commercial purposes
  • If you are aware of any pre-existing conditions, defects or deficiencies with your gas line prior to enrollment
Additional limitations apply. See more. See less

Exclusions

  • Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
  • Repair and replacement of appliances and fixtures, including fireplaces, fire logs, and fire pits; private gas wells or lines not supplied by a utility; movement or replacement of the meter, unless required by local code and it is directly related and necessary to complete a covered repair; gas pressure regulating devices; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed on a monthly basis through your utility bill.
Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. This includes single family homes (inclusive of manufactured housing), townhomes and apartments. An owner of a single residential structure that includes multiple units may also be eligible. If you own a multifamily residence, you must provide the specific unit mailing address for each service agreement you purchase. If your gas line extends beyond the walls of your home, you must own the land on which the gas line is located. Recreational vehicles and properties used for commercial purposes are not eligible. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your gas line prior to enrollment. If your entire gas line is shared with any third party or covered by a homeowners', condominium or like association, then you are not eligible.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking or broken gas line, for which you have sole responsibility, from your utilities responsibility or external propane tank outlet connection up to and including the connectors to each natural gas/propane appliance on your property, whether inside or outside your residence, up to and including the appliance connectors on the extension gas lines that exit your residence, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Repair and replacement of appliances and fixtures, including fireplaces, fire logs, and fire pits; private gas wells or lines not supplied by a utility; movement or replacement of the meter, unless required by local code and it is directly related and necessary to complete a covered repair; gas pressure regulating devices; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid), where applicable.
Renewal: Your coverage is based on an annual contract and is billed on a monthly basis. Your service agreement will be automatically renewed annually at the then-current renewal price. HomeServe is an independent company, separate from your utility company providing emergency home repair services and protection solutions to homeowners across the U.S.

Frequently asked questions

What should I know about the Water Service Line coverage?
What’s covered: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility’s responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Not covered: Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
What should I know about Gas Line Coverage?
What’s covered: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking or broken gas line, for which you have sole responsibility, from your utility s responsibility or external propane tank outlet connection up to and including the connectors to each natural gas/propane appliance on your property, whether inside or outside your residence, up to and including the appliance connectors on the extension gas lines that exit your residence, that is damaged due to normal wear and tear, not accident or negligence. Not Covered: Repair and replacement of appliances and fixtures, including fireplaces, fire logs, and fire pits; private gas wells or lines not supplied by a utility; movement or replacement of the meter, unless required by local code and it is directly related and necessary to complete a covered repair; gas pressure regulating devices; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Dominion Energy and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Dominion Energy Ohio.

Dominion Products and Services, Inc. is an affiliate of Dominion Energy Ohio but not the same company. Dominion Products and Services has partnered with HomeServe to offer home repair plans.

Essential Line Coverage for only $4.98/mo.

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