CenterPoint Energy has selected HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. CenterPoint Energy and HomeServe entered into an agreement to introduce these plans to CenterPoint Energy's customers.
Selected Plans
This Plan Includes: 1
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 1
- Contactor switches and delay timer
- High and low pressure switches
- Refrigerant (excluding maintenance recharges)
- Capacitors and circuit boards
- Internal fuses or breakers
- Condensate pumps
- Condenser motor and fan
- Fan controls, relays and filter dryer
- Limit controls
- Relays, transformers and valves
Exclusions: 1
- Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan Includes: 2
- $2,500 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 2
- Faulty wiring to wall light
- Distribution center (panel or fuse box)
- Connectors
- Faulty or damaged electrical outlet
- Broken light switch
- Faulty wiring to exhaust fan
Exclusions: 2
- Appliances, service entrance conductors, knob and tube wiring, aluminum, or non-standard/non-permanent materials, damage or failure due to disconnection or interruption to the main electrical supply, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan Includes: 3
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 3
- Functional frayed wiring
- Underground wiring
- Weatherhead
- Insulator
- Riser
- Meter base
- Service entrance conductor
Exclusions: 3
- Damage or failure due to disconnection or interruption to the main electrical supply, transformers, generators, non-utility supplied power and/or lines, appliances, meter pedestals, lines to any other structure other than your home, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by CenterPoint Energy. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan Includes: 4
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 4
- Air scoops, aquastat, and barometric damper
- Belts, pulleys, blower motors, and blower assemblies
- Circuit boards, circulators and ECO safeties
- Fan controls, limit controls and fusible links
- Gas valves, ignition controls, and induced draft motor
- Blower, low water cutoff, main burners, pilot burners, pilots, and thermocouples
- Pressure switches and regulator valves
- Relays, spill switches, and transformers
Exclusions: 4
- Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Order Summary
Frequently asked questions
* HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from CenterPoint Energy and administers this optional service plan, issued by the contract issuer as stated under each specific plan offering. This is a residential service contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. Your choice of whether to purchase this service contract will not affect the price, availability or terms of service from CenterPoint Energy. CenterPoint Energy and HomeServe entered into an agreement to introduce these plans to CenterPoint Energy’s customers.