• About City Utilities and HomeServe

    City Utilities has partnered with HomeServe to offer home repair plans to help eligible members be prepared and have the best possible service in the case of an emergency.

  • First-year savings of 10% off when you select
    both plans

    Save 10% off your first year when purchasing both Exterior Electrical Line Coverage and Exterior Water Service Line Coverage.

Explore your plans

BEST VALUE
Exterior Electrical Line Coverage & Exterior Water Service Line Coverage 10% off your first year
$ 8.08 /mo.
$ 8.98 /mo.
  • Exterior Water Service Line
  • Exterior Electric Line
  • Exterior Water Service Line - Unlimited
  • Exterior Electric Line - $5,000
  • Exterior Water Service Line: Unlimited/$10,000 per call
  • Exterior Electric Line : Multiple service calls up to annual benefit
Add To Cart Proceed To Checkout
  • Exterior Electric Line
  • Exterior Electric Line - $5,000
  • Exterior Electric Line : Multiple service calls up to annual benefit
  • Exterior Water Service Line
  • Exterior Water Service Line - Unlimited
  • Exterior Water Service Line: Unlimited/$10,000 per call

Frequently asked questions

Who is HomeServe?
HomeServe is an independent provider of home repair service solutions. For over a decade, we have helped homeowners protect against the expense and inconvenience of water, sewer, electrical, heating, and cooling home emergencies by managing affordable coverage, and offering a quality service. HomeServe, with an A+ rating with the Better Business Bureau, serves more than 4 million homeowners in the U.S. and Canada and dedicates itself to being a customer-focused company providing best-in-class emergency repair services through leading utility partners, municipalities and directly to consumers.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from City Utilities and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from City Utilities.

Important information for City Utilities Customers 
Take action to help protect your finances from an unexpected breakdown. 

The code is not valid.
Back to Top Back to Top