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Exterior Service Line Plus Coverage

$6.99/mo.
$15.97/mo.

56% off your first year

30 Day Money Back Guarantee

Important coverage information

Eligible

  • An owner of both a residential single structure permanently secured to the ground and the land it is located on
Additional limitations apply. See more. See less

Not Eligible

  • If your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; or your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like
  • Residences that have had any roots removed from the exterior sewer/septic line prior to enrollment
Additional limitations apply. See more. See less

Exclusions

  • Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Exterior Water Service Line: Branch lines. Exterior Sewer/Septic Line: Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines. Interior Plumbing: Appliances; fittings or fixtures; pressure reducing valves; backflow prevention devices; pumps or grinders; plumbing that is frozen. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; or your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible. Residences that have had any roots removed from the exterior sewer/septic line prior to enrollment are not eligible for the Exterior Sewer/Septic Line coverage hereunder.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace system(s) for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. Ineligibility for one product does not render you ineligible for the remaining coverage hereunder. What's covered: Exterior Water Service Line: The line from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home. Exterior Sewer/Septic Line: The sewer line from the external wall of your home up to your property boundary, or septic line from the external wall of your home up to the point of connection to the septic tank on your property. Interior Plumbing: The plumbing lines that carry fresh water throughout the inside of your home.
Not covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Exterior Water Service Line: Branch lines. Exterior Sewer/Septic Line: Residences that have had any roots removed from the exterior sewer/septic line prior to enrollment are not eligible for the Exterior Sewer/Septic Line coverage hereunder. Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines. Interior Plumbing: Appliances; fittings or fixtures; pressure reducing valves; backflow prevention devices; pumps or grinders; plumbing that is frozen. Additional exclusions apply. You agree to resolve disputes related to this plan by arbitration or in small claims court, without resort to class action or jury trial.
Making a Service Call: Your plan starts the day your order is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.

Frequently asked questions

When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
What should I know about the Exterior Water Service Line coverage?
What's covered: Coverage provides, up to the applicable benefit limit, to repair or replace the line from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. Not covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Branch lines.
What should I know about the Exterior Sewer/Septic Line coverage?
What's covered: Coverage provides, up to the applicable benefit limit, to repair or replace the sewer line from the external wall of your home up to your property boundary, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. Not covered: Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines. Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
What should I know about the Interior Plumbing coverage?
What's covered: Coverage provides, up to the applicable benefit limit, to repair or replace the plumbing lines that carry fresh water throughout the inside of your home. Not covered: Appliances; fittings or fixtures; pressure reducing valves; backflow prevention devices; pumps or grinders; plumbing that is frozen. Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from the City of Columbia and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from the City of Columbia. The City of Columbia and HomeServe entered into an agreement to introduce these plans to the City of Columbia’s customers.

Exterior Service Line Plus Coverage for only $6.99/mo.

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