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Exterior Water Service Line Coverage

$2.19/mo.
$4.39/mo.

50% off your first year

30 Day Money Back Guarantee

Important coverage information7092

Eligible7092

  • An owner of both a residential single structure permanently secured to the ground and the land it is located on including single-family home, townhomes and multi-family homes
Additional limitations apply. See more. See less

Not Eligible 7092

  • Recreational vehicles or homes on wheels and properties used for commercial purposes
  • If you are aware of any pre-existing conditions, defects or deficiencies with your exterior water service line prior to enrollment
Additional limitations apply. See more. See less

Exclusions7092

  • Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs or restorations made by you or anyone you hire; correction or upgrade in order to meet any code, law, regulation or ordinance; any section of your line that you share with a third party or is covered by a homeowners', condominium, or like association; and repair or replacement of any sections or parts of your line that are not stated to be covered in the Terms and Conditions. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs or restorations made by you or anyone you hire; correction or upgrade in order to meet any code, law, regulation or ordinance; any section of your line that you share with a third party or is covered by a homeowners', condominium, or like association; and repair or replacement of any sections or parts of your line that are not stated to be covered in the Terms and Conditions. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Additional exclusions apply.
Making a Service Call: Your plan starts 30 days after your enrollment is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).

Frequently asked questions

When can I make a service call?
Your plan starts 30 days after your enrollment is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately.
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence.
What's not covered?
Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs or restorations made by you or anyone you hire; correction or upgrade in order to meet any code, law, regulation or ordinance; any section of your line that you share with a third party or is covered by a homeowners', condominium, or like association; and repair or replacement of any sections or parts of your line that are not stated to be covered in the Terms and Conditions. Additional exclusions apply.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from the City of Baltimore and offers this optional service plan as an authorized representative of the contract provider, CNA Warranty Services, Inc., 151 N Franklin St., Chicago, IL 60606. Charges for this optional service plan will not appear on your City issued water/sewer service bill. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from the City of Baltimore.

Exterior Water Service Line Coverage for only $2.19/mo.

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