30 Day Money Back Guarantee
Why You Should Get a Plan
Typical cost to replace 40 gallon Water Heater is $780-$2,400.*
Problems with your hot water heater can cause:
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. Breakdowns can happen regardless of the make or material, and many factors contribute to water heater breakdowns.
*National average repair costs as of March 2018. No charge for covered repairs up to your benefit amount.
- Burner supply tube and assembly
- Drain and gas valves
- Pilot light
- Temperature control
- Main burner
- See FAQs for details on replacement coverage*
- $850 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day review period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
You depend on hot water for showering, washing and laundry. Problems with your natural gas water heater can be a major inconvenience, and finding a qualified professional can be time-consuming and costly. As a homeowner, you may be financially responsible for repairs to your water heater.
With the Water Heater Repair and Replacement Plan from HomeServe, you can help protect yourself from the cost and hassle of emergency water heater repairs. The coverage provides multiple service calls, up to $850 of covered costs to repair or replace a tank-based electric, natural gas or propane water heater that is damaged due to normal wear and tear. If your water heater can't be repaired, the balance of your annual benefit can be applied to a like-for-like replacement.
Important coverage information
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair the electric, natural gas or propane water heater for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Jacket and interior doors, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs made by you or anyone you hire; correction or upgrade in order to meet any code, law, regulation or ordinance; any section of your system that you share with a third party or is covered by a homeowners', condominium, or like association; costs to modify the installation space if the replacement unit does not fit; and repair or replacement of any sections or parts of your system that are not stated to be covered in the Terms and Conditions. You agree to resolve disputes related to this plan by arbitration or in small claims court, without resort to class action or jury trial.
Making a Service Call: Your plan starts 30 days after your enrollment is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from the City of Baltimore and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from the City of Baltimore.
Water Heater Repair and Replacement for only $4.49/mo.