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What's covered

  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Replacing a water service line costs an average of $2,585.*

If your water service line fails, it can cause:

  • a visible water leak in your yard
  • water leaks in your basement
  • low water pressure

As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge.

The service line beyond the service connection may be an additional responsibility of the homeowner, but it is not included in this coverage. *National average repair costs within the HomeServe network as of March 2018. No charge for covered repairs.

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Exterior Water Service Line Coverage

$2.19/mo.
$4.39/mo.

50% off your first year

30 Day Money Back Guarantee

Why choose this plan:

  • Unlimited annual benefit amount
  • Unlimited service calls (Unlimited per call)
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs

Overview

As your home ages, so does the exterior water service line that brings fresh water to your house. If this line breaks or leaks due to ground shifting, pipe aging, corrosion or extreme temperatures, you could be faced with an expensive repair bill. There's no way to prevent a water service line emergency.

Basic homeowners insurance does not typically cover damage due to normal wear and tear. Be prepared with an affordable repair plan called Exterior Water Service Line Coverage. Help get protection from the high cost of covered repairs with a home service repair plan from HomeServe, which includes unlimited annual coverage with unlimited service calls for covered repairs.

Important coverage information

Eligible

  • A single structure or a single unit within a structure, owned by you, used and zoned only for residential occupancy that is not intended to be moved
Additional limitations apply. See more. See less

Not Eligible

  • Recreational vehicles or homes on wheels and properties used for commercial purposes
  • If you are aware of any pre-existing conditions, defects or deficiencies with your exterior water service line prior to enrollment
Additional limitations apply. See more. See less

Exclusions

  • Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs or restorations made by you or anyone you hire; correction or upgrade in order to meet any code, law, regulation or ordinance; any section of your line that you share with a third party or is covered by a homeowners', condominium, or like association; and repair or replacement of any sections or parts of your line that are not stated to be covered in the Terms and Conditions.
Additional limitations apply. See more. See less
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs or restorations made by you or anyone you hire; correction or upgrade in order to meet any code, law, regulation or ordinance; any section of your line that you share with a third party or is covered by a homeowners', condominium, or like association; and repair or replacement of any sections or parts of your line that are not stated to be covered in the Terms and Conditions. You agree to resolve disputes related to this plan by arbitration or in small claims court, without resort to class action or jury trial.
Making a Service Call: Your plan starts 30 days after your enrollment is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.

Frequently asked questions

When can I make a service call?
Your plan starts 30 days after your enrollment is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately.
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence.
What's not covered?
Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs or restorations made by you or anyone you hire; correction or upgrade in order to meet any code, law, regulation or ordinance; any section of your line that you share with a third party or is covered by a homeowners', condominium, or like association; and repair or replacement of any sections or parts of your line that are not stated to be covered in the Terms and Conditions.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from the City of Baltimore and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from the City of Baltimore.

Exterior Water Service Line Coverage for only $2.19/mo.

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