Landscape scene of a lake surrounded by trees

Affordable Repair Plans for

Cal Water Customers

Cal Water
About Cal Water and Home Emergency Insurance Solutions

Cal Water has partnered with Home Emergency Insurance Solutions to offer you coverage plans that can help protect you from the expense and inconvenience of interior and exterior home repairs.

Why Choose Home Emergency Solutions?

  • $0 deductible
  • Local, licensed and insured technicians
  • Repairs guaranteed for 1 year
  • 24/7 repair hotline

Featured Product

product icon

Your home’s sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home service plan.

Learn more

This Plan Includes

  • $6,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
product icon

Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A water service line warranty plan helps provide protection against expensive repair bills.

Learn more

This Plan Includes

  • $12,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
$3.50/mo.
$6.99/mo.

50% off your first year

product icon

This plan covers both your heating and cooling systems, which can help you deal with the expense of covered repairs.

Learn more

This Plan Includes

  • $2,400 annual benefit amount
  • Cooling System Coverage: Multiple service calls up to annual benefit
  • Heating System Coverage: Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
product icon

Plumbing and drainage line problems can be complicated and expensive to fix. Help protect yourself against the high cost of repairs with a home repair plan.

Learn more

This Plan Includes

  • $3,000 annual benefit amount
  • 2 service calls ($1,500 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
product icon

Problems with your water heater can be a major inconvenience. Stay in hot water with a home service repair plan and get protection help from the high cost of repairs.

Learn more

This Plan Includes

  • $1,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • 90-day wait applies for water heater replacement
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
product icon

Power failures or faulty wiring and electrical components can cause power outages. Protect yourself from the high cost of repairs with a home service repair plan from Home Emergency Insurance Solutions.

Learn more

This Plan Includes

  • $1,250 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
product icon

You rely on air conditioning to keep your home comfortable and humidity free. Help protect yourself from the cost and hassle of emergency repairs with a home service repair plan.

Learn more

This Plan Includes

  • $2,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact your utility or municipality to cancel if you find they provide similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured plumbers perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, is responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is Home Emergency Insurance Solutions?
Home Emergency Insurance Solutions is an independent company providing emergency home repair services and protection solutions to homeowners. Accredited by the Better Business Bureau, Home Emergency Insurance Solutions protects over 2 million homeowners in the US and Canada and provides emergency repair plans through partners, utility companies, municipalities and directly to consumers.

Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from California Water Service and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, Ohio 44114, the protection plan issuer.

Back to Top Back to Top