Aqua has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Aqua and HomeServe entered into an agreement to introduce these plans to Aqua's customers.
Selected Plans
This Plan Includes: 1
- $7,000 annual benefit amount
- Water Loss: Multiple- service calls ($500 per call)
- Exterior Water Service Line: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 1
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Locating the leak
- Reimbursement up to $500 for associated water loss costs once we complete a Covered Repair
Exclusions: 1
- Frozen lines, branch lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan Includes: 2
- $10,000 annual benefit amount
- Drain Cleaning: Multiple service calls up to annual benefit
- Grinder Pump: Multiple service calls up to annual benefit
- Sewer/Septic LineRestoration : Multiple- service calls ($1,000 per call)
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 2
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Up to $1,000 for each covered repair for restoration of your pavement, yard, or landscaping
Exclusions: 2
- Non-conforming drain lines, septic/collection tanks, leaching fields, branch lines, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Order Summary
Frequently asked questions
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company separate from Essential Utilities and #online_partner_public_name# and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of utility service from Aqua. Aqua and HomeServe entered into a commercial agreement to introduce these plans to Aqua's customers.