Appalachian Power has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Appalachian Power and HomeServe entered into an agreement to introduce these plans to Appalachian Power's customers.
Frequently asked questions
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from AEP Appalachian Power and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from AEP Appalachian Power. AEP Appalachian Power and HomeServe entered into an agreement to introduce these plans to AEP Appalachian Power’s customers.