Affordable Repair Plans for
SWEPCO Customers
About SWEPCO and HomeServe
SWEPCO has partnered with HomeServe*, an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. SWEPCO and HomeServe entered into an agreement to introduce these plans to SWEPCO's customers.
Selected Plans
$2.74/mo.
$5.49/mo.
This Plan Includes: 1
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 1
- Weatherhead
- Insulator
- Riser
- Meter base
- Service entrance conductor
- Repair or replacement of wiring to detached garages
- Permanent wiring to fixtures such as light posts and pool heaters, that have failed due to normal wear and tear
Exclusions: 1
- Damage or failure due to disconnection or interruption to the main electrical supply, transformers, generators, non-utility supplied power and/or lines, appliances, meter pedestals, lines to secondary buildings or any structure other than your home or detached garages, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but may be covered by your local utility. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
$2.49/mo.
$4.99/mo.
This Plan Includes: 2
- $10,000 annual benefit amount
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Water Service Line Restoration: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 2
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Locating the leak
- Exterior Water Service Line Restoration Reimbursement (Up to $1,000 per covered repair)
Exclusions: 2
- Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Order Summary
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day waiting period you will receive the Terms and Conditions to help you decide if coverage is right for you.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
* National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, is the issuer of this optional service contract, which is administered by HomeServe USA Repair Management Corp. (“HomeServe”). This is a residential service contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. HomeServe, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Southwestern Electric Power Company. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Southwestern Electric Power Company. Southwestern Electric Power Company and HomeServe entered into an agreement to present these plans to Southwestern Electric Power Company’s customers and to provide an option for HomeServe’s monthly charges to be included in customers’ electric bills.
