SWEPCO has partnered with HomeServe*, an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. SWEPCO and HomeServe entered into an agreement to introduce these plans to SWEPCO's customers.
Selected Plans
This Plan Includes: 1
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 1
- Weatherhead
- Insulator
- Riser
- Meter base
- Service entrance conductor
- Repair or replacement of wiring to detached garages
Exclusions: 1
- Damage or failure due to disconnection or interruption to the main electrical supply, transformers, repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, and thermostats and similar type systems, generators, non-utility supplied power and/or lines, appliances, meter pedestals, pool heaters, fixtures or fittings, lines to secondary buildings or any structure other than your home or detached garages and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by your utility. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan Includes: 2
- $10,000 annual benefit amount
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Water Service Line Restoration: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 2
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Locating the leak
- Exterior Water Service Line Restoration Reimbursement (Up to $1,000 per covered repair)
Exclusions: 2
- Frozen lines, branch lines, any tanks or appliances, replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Order Summary
Frequently asked questions
* National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, is the issuer of this optional service contract, which is administered by HomeServe USA Repair Management Corp. (“HomeServe”). This is a residential service contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. HomeServe, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Southwestern Electric Power Company. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Southwestern Electric Power Company. Southwestern Electric Power Company and HomeServe entered into an agreement to present these plans to Southwestern Electric Power Company’s customers and to provide an option for HomeServe’s monthly charges to be included in customers’ electric bills.