• About SWEPCO and HomeServe

    SWEPCO has partnered with HomeServe*, an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. SWEPCO and HomeServe entered into an agreement to introduce these plans to SWEPCO's customers.

  • Get Protection and Save!

    Unexpected breakdowns can mean hundreds to thousands of dollars in emergency repairs. Choose protection today to save on out-of-pocket expenses that you’re responsible for as the homeowner.

Explore your plans

Exterior Electrical 50% off your first year
$ 2.74 /mo.
$ 5.49 /mo.
  • Exterior Electric Line
  • Exterior Electric Line - $3,000
  • Exterior Electric Line : Multiple service calls up to annual benefit

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day waiting period you will receive the Terms and Conditions to help you decide if coverage is right for you.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

* National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, is the issuer of this optional service contract, which is administered by HomeServe USA Repair Management Corp. (“HomeServe”). This is a residential service contract; it is not an insurance policy and is not regulated or approved by the Texas Department of Insurance. HomeServe, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Southwestern Electric Power Company. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Southwestern Electric Power Company. Southwestern Electric Power Company and HomeServe entered into an agreement to present these plans to Southwestern Electric Power Company’s customers and to provide an option for HomeServe’s monthly charges to be included in customers’ electric bills.

 

Important information for SWEPCO customers.

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