Why You Should Get a Plan
It can cost up to $632 to repair a leaking wax seal, repair/replace a burst interior water pipe and clear blocked drains.*
Plumbing problems can cause:
- burst pipes behind your walls or ceilings
- blocked shower sink drains
- leaking supply pipe to your water heater
As a homeowner, you may be responsible for the plumbing and drainage lines inside your home, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge.
*National average repair costs as of June 2020.
- Leaking or burst interior water pipe
- Broken water valve causing unstoppable water flow
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
- Blocked drain
- $5,000 annual benefit amount
- 2 service calls ($2,500 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your home has a complex network of plumbing and drainage pipes, valves and drains. Because this network is hidden behind walls or under floors, it makes a failure almost impossible to predict. Blocked sinks or toilet drains, burst pipes or other breakdowns can be inconvenient and stressful and lead to costly repairs.
Eligible homeowners can select Interior Plumbing and Drainage System Coverage from HomeServe, which provides $5,000 in annual benefit amount with 2 service calls $2,500 for covered repairs. This optional coverage can help protect you from the costs and damages of plumbing and drainage pipe related home emergencies.
Important coverage information
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking, partially or permanently blocked interior plumbing and drainage system within your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence.
Not Covered: Appliances; repair or replacement of fittings or fixtures, e.g., water tanks, water heaters, radiators, bathroom fittings, faucets, toilets, baths, shower pans, shower/bath diverters and sinks, pressure reducing valves and backflow prevention devices, pumps or grinders; any non-conforming drain line, such as a basement or storm drain; thawing of frozen pipes; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement of this line. If you find you have similar coverage, you can contact HomeServe to cancel and you will receive a refund of your service agreement fee less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract and is billed on a monthly basis. Your service agreement will be automatically renewed annually at the then-current renewal price. HomeServe is an independent company, separate from your utility company providing emergency home repair services and protection solutions to homeowners across the U.S.
Frequently asked questions
HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #W220985, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Florida City Gas and offers this optional service plan as an authorized representative of the service contract provider, ServicePlan of Florida, Inc., Florida License #70033, 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Florida City Gas.
Interior Plumbing and Drainage System Coverage for only $14.99/mo.