Global CEO Membership
North American Board Member
Tom Rusin was re-appointed to lead the North American business in September 2020 while maintaining his role as Global CEO of Membership, a position he assumed in April 2018. In this role, Tom has oversight of the central part of HomeServe’s business that offers home repair service plans directly to customers and through partnerships with municipalities, utilities and associations. The CEOs of the Membership businesses in the UK, France and Spain report to Tom. Tom also serves as an Executive Director on the HomeServe PLC Board. Prior to this, Tom was CEO of HomeServe USA since joining the company in July 2011.
Prior to joining HomeServe, Tom served as the President and Chief Executive Officer of Affinion Group North America, from June 2007 to June 2010, after holding various positions there since 1999. Tom has over 25 years' experience managing branded consumer engagement and loyalty programs.