$19.00/mo.
$38.00/mo.
50% off your first year
30 Day Money Back Guarantee
-
Why You Should Get a Plan
Replacing most heating and central A/C components cost $300-$700‡ and replacing a 40 gallon water heater can cost an average of $1,459‡.
Problems with your heating and cooling system and water heater can cause:
- a bad condenser can cause the fan to blow but not cool
- blower motor failure can mean the system won’t supply enough heat
- circuit board failure can cause the breaker to keep tripping
- freon or coolant leak can prevent cool air from flowing into your home
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
As a homeowner, you may be responsible for the heating,cooling systems and water heater inside your home, and you will have to arrange and pay for any necessary repairs. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
-
What's Covered
- Capacitors
- Circuit boards
- Internal fuses
- Breakers
- Condensate pumps
- Condenser motor
- Air scoops and aquastat
- Barometric damper
- Belts and pulleys
- Blower motors and assembly
- Circuit boards and circulators
- ECO safeties
- Pilot light
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
- Main burner
- One annual combined Heating & Cooling System tune-up
-
Benefits
- Unlimited annual benefit amount
- Cooling System: Multiple service calls up to annual benefit
- Heating & Cooling Tune-Up: 1 service calls ($500 per call)
- Heat Pump: Multiple service calls up to annual benefit
- Gas/Electric Heating System Only: Multiple service calls up to annual benefit
- Interior Gas Line Coverage: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Repair Only: Multiple service calls up to annual benefit
- 10-day review period
- One-year guarantee on all covered repairs
-
Overview
With coverage, you don't have to stress when a heating, cooling, water heater or interior gas system emergency hits. You simply call the 24/7 hotline to schedule a covered repair. A qualified contractor will be dispatched to your home to take care of the problem, with no out-of-pocket bills to you on covered repairs up to the benefit amount.
For nearly two decades, HomeServe has been partnering with leading utilities and municipalities – now numbering over 1,100 – to make optional service plans available to their customers, members, and residents. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of water heater, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services.
Important coverage information
Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement. You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes; you know of any current problems with your system(s) at enrollment; your system(s) was not installed per code or per manufacturer specifications; your entire system(s) is shared with a 3rd party or covered by an association. Heat Pump/Cooling System: Heat pump/cooling systems that have non-compliant components or window units are not available for this portion of coverage. Heating System: Heating systems fueled by oil are not eligible for this portion of coverage. Standard Water Heater: Water heaters that are electric hybrid (also known as a heat pump water heater) are not eligible for this portion of coverage.
Not covered: Remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. See system-specific information below for any additional eligibility requirements, coverage and exclusion details. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Interior Gas Fuel Line: Buried piping, bonding. Additional exclusions apply. Heat Pump/Cooling System: Indoor coils, outdoor coils, compressors, TXV’s, filters/dryers, service valves; non-standard thermostats and thermostat wiring. Additional exclusions apply. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, non-standard thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, and radiators; drain down and refill of the system if one of the following components fails: auto-fill valves, circulators, manual valves, or relief valves. If a drain down and refill of the system is needed a charge of $90 will apply. Additional exclusions apply. Standard Water Heater: Drain down and refill of standard water heater and expansion tanks. If a drain down and refill is needed a charge of $90 will apply; damage due to restricted lines or water pressure over 80 P.S.I. Additional exclusions apply. Tune-Up: Any inspections, seasonal turn-on/offs, or maintenance work not stated to be included in a tune-up. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair 1 of each of the following system(s) that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repair or replacement of parts only. Your system(s) will not be replaced. Technicians must have safe access to the work area. Interior Gas Fuel Line: Repair of the interior gas fuel line. Heat Pump/Cooling System: Repair of the central forced-air heat pump/cooling system fueled by electricity where the cooling system is less than 5-ton capacity and the heat pump is rated at inputs of 200,000 Btu/hr. or less. Heating System: Repair of the central forced-air furnace or circulating hot water heating system fueled by natural gas or propane rated at inputs of 200,000 Btu/hr. or less. Standard Water Heater: Repair of the tank-based standard water heater fueled by natural gas, propane or electricity rated at inputs of 200,000 Btu/hr. or less. Tune-Up: You are entitled to one annual combined heat pump/cooling and heating system tune-up. Tune-ups are performed between March 1 and September 30. Tune-ups requested outside this time frame are subject to an additional fee after the first term. Repair Access: A 15% discount on any non-covered work performed on your system(s).
Making a Service Call: You can make a service call immediately after your plan starts, which is 10 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Not covered: Remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. See system-specific information below for any additional eligibility requirements, coverage and exclusion details. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Interior Gas Fuel Line: Buried piping, bonding. Additional exclusions apply. Heat Pump/Cooling System: Indoor coils, outdoor coils, compressors, TXV’s, filters/dryers, service valves; non-standard thermostats and thermostat wiring. Additional exclusions apply. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, non-standard thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, and radiators; drain down and refill of the system if one of the following components fails: auto-fill valves, circulators, manual valves, or relief valves. If a drain down and refill of the system is needed a charge of $90 will apply. Additional exclusions apply. Standard Water Heater: Drain down and refill of standard water heater and expansion tanks. If a drain down and refill is needed a charge of $90 will apply; damage due to restricted lines or water pressure over 80 P.S.I. Additional exclusions apply. Tune-Up: Any inspections, seasonal turn-on/offs, or maintenance work not stated to be included in a tune-up. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair 1 of each of the following system(s) that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repair or replacement of parts only. Your system(s) will not be replaced. Technicians must have safe access to the work area. Interior Gas Fuel Line: Repair of the interior gas fuel line. Heat Pump/Cooling System: Repair of the central forced-air heat pump/cooling system fueled by electricity where the cooling system is less than 5-ton capacity and the heat pump is rated at inputs of 200,000 Btu/hr. or less. Heating System: Repair of the central forced-air furnace or circulating hot water heating system fueled by natural gas or propane rated at inputs of 200,000 Btu/hr. or less. Standard Water Heater: Repair of the tank-based standard water heater fueled by natural gas, propane or electricity rated at inputs of 200,000 Btu/hr. or less. Tune-Up: You are entitled to one annual combined heat pump/cooling and heating system tune-up. Tune-ups are performed between March 1 and September 30. Tune-ups requested outside this time frame are subject to an additional fee after the first term. Repair Access: A 15% discount on any non-covered work performed on your system(s).
Making a Service Call: You can make a service call immediately after your plan starts, which is 10 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Coverage provides, up to the applicable benefit limit, to repair 1 of each of the following system(s) that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repair or replacement of parts only. Your system(s) will not be replaced.
What's not covered?
Remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
When can I make a service call?
You can make a service call immediately after your plan starts, which is 10 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
What should I know about the Heat Pump/Cooling System Coverage?
Heat pump/cooling systems that have non-compliant components or window units are not available for this portion of coverage. What’s covered: Repair of the central forced-air heat pump/cooling system fueled by electricity where the cooling system is less than 5-ton capacity and the heat pump is rated at inputs of 200,000 Btu/hr. or less. Not covered: Indoor coils, outdoor coils, compressors, TXV’s, filters/dryers, service valves; non-standard thermostats and thermostat wiring. Additional exclusions apply.
What should I know about the Heating System Coverage?
Heating systems fueled by oil are not eligible for this portion of coverage. What’s covered: Repair of the central forced-air furnace or circulating hot water heating system fueled by natural gas or propane rated at inputs of 200,000 Btu/hr. or less. Not covered: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, non-standard thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, and radiators; drain down and refill of the system if one of the following components fails: auto-fill valves, circulators, manual valves, or relief valves. If a drain down and refill of the system is needed a charge of $90 will apply.
What should I know about the Water Heater coverage?
Water heaters that are electric hybrid (also known as a heat pump water heater) are not eligible for this portion of coverage. What’s covered: Repair of the tank-based standard water heater fueled by natural gas, propane or electricity rated at inputs of 200,000 Btu/hr. or less. Not covered: Drain down and refill of standard water heater and expansion tanks. If a drain down and refill is needed a charge of $90 will apply; damage due to restricted lines or water pressure over 80 P.S.I.
What should I know about the Interior Gas Line coverage?
What’s covered: Repair of the interior gas fuel line. Not covered: Buried piping, bonding. Additional exclusions apply.
What should I know about the Tune-Up?
You are entitled to one annual combined heat pump/cooling and heating system tune-up. Tune-ups are performed between March 1 and September 30. Tune-ups requested outside this time frame are subject to an additional fee after the first term. Not covered: Any inspections, seasonal turn-on/offs, or maintenance work not stated to be included in a tune-up. Additional exclusions appy.
What is Repair Access?
A 15% discount on any non-covered work performed on your system(s).
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Ave, 6th Floor, Norwalk, CT 06850, is an independent company separate from UGI Utilities, Inc. and UGI Penn Services and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Certain names/trademarks owned by UGI Utilities, Inc. are used with permission. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from your utility, UGI Utilities, Inc. UGI Penn Services and HomeServe entered into an agreement to introduce these plans to UGI Utilities, Inc. and UGI Penn Services customers.
Total Comfort Plus for only $19.00/mo.