30 Day Money Back Guarantee
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Why Choose this Plan
Replacing a weatherhead and meter base can cost an average of $687‡.
Problems with your exterior electrical wiring system can cause:
- a power outage
- exposed electrical wires
- flickering lights
As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- High-voltage overhead or underground wiring
- Weatherhead, insulator and riser
- Meter base
- Service entrance conductor
- Regrigerators
- Clothes washers and dryers
- Dishwashers, blenders, mixers, toasters and microwaves
- Televisions
- Window air conditioning units
- Thermostats, lamps and computers
- Printers and scanners
- DVD/Blue-ray players, game consoles, and handled devices such as tablets
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Overview
Exterior electrical component failures can be caused by aging of the power line, tripped breakers, ground settling, weatherhead corrosion, a loose entrance cable, a broken meter socket, or a loose breaker. It can be expensive to repair or replace your home's exterior electrical components. Power surges are unpredictable and can enter through your home?s electrical, phone, cable and data lines.
Help safeguard your finances against the costs of emergency repairs with a home service repair plan from HomeServe. Eligible homeowners can select Exterior Electrical Premier, which provides up to $5,000 in annual coverage with multiple service calls for covered repairs to your exterior electrical lines and up to $1,000 annually if your valuable electrical appliances fail as a result of an electrical surge. This plan also includes reimbursement up to $250 for associated losses of common perishable items in your refrigerator if you experienced a power outage longer than 12 hours within a 24 hour period once we complete a covered repair. -
Benefits
- $6,000 annual benefit amount
- Exterior Electric Line : Multiple service calls up to annual benefit
- Electrical Surge: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Eligible
- To be eligible, you must own both the residential single structure and the land it is located on
Not Eligible
- If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners’ association or the like; or your system(s) are not installed according to manufacturer specifications
Exclusions
- Exterior Electric: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals. Additional exclusions apply. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by your utility. Electrical Surge: HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Additional exclusions apply.
Eligibility: To be eligible, you must own both the residential single structure and the land it is located on. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners’ association or the like; or your system(s) are not installed according to manufacturer specifications. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace system(s), for which you have sole responsibility. Exterior Electric: The broken, failed or hazardous permanent high voltage overhead or underground wiring and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional is also covered. Electrical Surge: Electrical products that fail due to an electrical surge.
Not Covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Exterior Electric: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals. Additional exclusions apply. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by your utility. Electrical Surge: HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. You must call HomeServe within 30 days of an electrical surge event.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace system(s), for which you have sole responsibility. Exterior Electric: The broken, failed or hazardous permanent high voltage overhead or underground wiring and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional is also covered. Electrical Surge: Electrical products that fail due to an electrical surge.
Not Covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Exterior Electric: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals. Additional exclusions apply. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by your utility. Electrical Surge: HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. You must call HomeServe within 30 days of an electrical surge event.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Exterior Electric: The broken, failed or hazardous permanent high voltage overhead or underground wiring and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional is also covered. Electrical Surge: Electrical products that fail due to an electrical surge.
What's not covered?
Exterior Electric: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals. Additional exclusions apply. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by your utility. Electrical Surge: HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Additional exclusions apply.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. You must call HomeServe within 30 days of an electrical surge event.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Indian Electric Cooperative and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Indian Electric Cooperative. Indian Electric Cooperative and HomeServe entered into an agreement to introduce these plans to Indian Electric Cooperative members.
Exterior Electrical Premier for only $9.99/mo.