30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing a weatherhead and meter base can cost an average of $687‡.
Problems with your exterior electrical wiring system can cause:
- a power outage
- exposed electrical wires
- flickering lights
As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Weatherhead
- Riser
- Meter base
- Service entrance conductor
- Insulator
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Benefits
- $5,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
Exterior electrical component failures can be caused by aging of the power line, tripped breakers, ground settling, weatherhead corrosion, a loose entrance cable, a broken meter socket, or a loose breaker. It can be expensive to repair or replace your home's exterior electrical components.
Help safeguard your finances against the costs of emergency repairs with a home service repair plan from HomeServe. Eligible homeowners can select Exterior Electrical Line Coverage, which provides up to $5,000 in annual coverage with multiple service calls for covered repairs. This optional coverage can help ensure that your exterior electric line can be fixed by a licensed and insured professional in a timely manner.
Important coverage information
Eligible
- An owner of both a residential single structure that is not intended to be moved and the land it is located
Not Eligible
- If your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; your exterior electrical system is shared with a 3rd party or covered by a homeowners’ association or the like; or your electrical services entrance is rated less than 80 amps
Exclusions
- Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply.
Eligibility: An owner of both a residential single structure that is not intended to be moved and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; your exterior electrical system is shared with a 3rd party or covered by a homeowners’ association or the like; or your electrical services entrance is rated less than 80 amps. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent high voltage overhead or underground wiring and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional is also covered.
Not covered: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent high voltage overhead or underground wiring and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional is also covered.
Not covered: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent high voltage overhead or underground wiring and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional is also covered.
What's not covered?
Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Lumbee River EMC and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Lumbee River EMC. Lumbee River EMC and HomeServe entered into an agreement to introduce these plans to Lumbee River EMC members.
Exterior Electrical Line Coverage for only $5.99/mo.