30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing a weatherhead and meter base can cost an average of $746‡.
Problems with your exterior electrical wiring system can cause:
- a power outage
- exposed electrical wires
- flickering lights
As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Meter base
- Insulator
- Riser
- Permanent wiring overhead
- Permanent underground wiring
- Functional frayed wiring
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Benefits
- Unlimited annual benefit amount
- Multiple- service calls ($5,000 per call)
- 30-day review period
- One-year guarantee on all covered repairs
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Overview
HomeServe is there for you when an exterior electrical line breakdown happens. With a plan, you call anytime to schedule a repair. We send a qualified contractor to handle the problem and foot the bill for covered repairs up to the benefit amount.
With exterior electrical coverage, you don't have to worry about finding a reputable contractor. You have access to HomeServe's trusted network of repair professionals. Plus, all covered repairs are guaranteed for one year.
Important coverage information
Eligible
- To be eligible, you must own the residential single structure
- If your exterior wiring is underground, you have to own the land your structure is on
- If your exterior wiring is overhead, you do not have to own the land your structure is on
Not Eligible
- If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
- You know of any current problems with your system at enrollment or your system was not installed per code
- Your entire system is shared with a 3rd party or covered by an association
Exclusions
- Damage from disconnection or interruption to the main electrical supply; transformers; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage doors, and thermostats and similar type systems; generators; non-utility supplied power and/or lines; appliances; meter pedestals; pool heaters; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by Blue Ridge Energy. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following for which you have sole responsibility, that has experienced an operational failure or is hazardous and is damaged due to normal wear and tear, not accident or negligence: the broken or frayed (in the case of wiring) permanent electrical wiring, including the ground wire and service entrance conductor between your utility’s responsibility and the exterior wall of your home; meter base (if provided by your utility, we will install it); exterior breaker panel/fuse box, weatherhead, insulator, conduit and riser; and wiring to detached garages, secondary buildings/pools, and outdoor outlets/lighting/fixtures/fittings connected to your system. Repair of broken or hazardous outdoor outlets and lighting fittings/fixtures on your property that are connected to your system are also covered. Reimbursement, up to the benefit amount, to repair or replace broken fittings/fixtures is also included. Technicians must have safe access to the work area.
Not covered: Damage from disconnection or interruption to the main electrical supply; transformers; repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage doors, and thermostats and similar type systems; generators; non-utility supplied power and/or lines; appliances; meter pedestals; pool heaters; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by Blue Ridge Energy. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: You can make a service call immediately after your plan starts, which is 30 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
Cancellation: Cancel your plan any time by calling HomeServe at 1-833-410-7608 or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Blue Ridge Energy and offers this optional service plan as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Blue Ridge Energy. Blue Ridge Energy and HomeServe entered into an agreement to introduce these plans to Blue Ridge Energy’s members.
Exterior Electrical for only $5.99/mo.