30 Day Money Back Guarantee
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Why You Should Get a Plan
Most ductless mini-split components cost hundred of dollars to replace.*
How a ductless mini-split system failure can affect your home:
- blower motor failure can mean the system won't supply enough heat
- a bad condenser can cause the fan to blow but not cool
- lack of heat could cause pipes to freeze and induce water damage
It can be a major inconvenience when your ductless mini-split system fails and finding a qualified professional to address the problem quickly can be time consuming and costly. Get reliable comfort with an affordable repair plan from HomeServe and get access to our 24/7 hotline where you can schedule a repair for your system.
*National average repair costs within the HomeServe network as of June 2020.
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What's Covered
- Circuit boards
- Condenser fan blades
- External crankcase heaters
- Defrost controls
- Electric circuits
- Elements
- Heating coils
- Blower bearings
- Capacitor
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Benefits
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
A lot can go wrong with the mini-split system in your home. Drains can clog, motors can burn out, fuses can blow, and improper settings can mean your system runs too often, leading to higher energy costs and wear and tear. It may be your responsibility to keep your ductless mini-split system functioning properly. Let a repair plan from HomeServe help protect you from the expense and bother of emergency home repairs.
Important coverage information
Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved; and not used for commercial purposes may be eligible. You are not eligible if you know of any problems with your mini split system at enrollment. A mini split system protected by a homeowners’ or like association or not installed per manufacturer specifications is not eligible. An owner of a single residential structure with multiple units must provide the unit address for each service agreement.
Benefit Details: Coverage provides, up to the benefit amount, for covered repair or replacement of one of each of the following parts of a Mitsubishi, Fujitsu, Daikin, Friedrich, Carrier, Trane or Sanyo mini split system: the broken or failed backup heating coils, blower bearings, blower belts, blower motors, blower pulleys, blower wheels, capacitors, circuit boards, condenser fan blades, condenser fan motors, condensate pumps, contactors, external crankcase heaters, defrost controls, electric circuits, electrical low voltages, elements, internal condenser wiring, outdoor unit relays, rain shields, refrigerant, locating refrigerant leaks, relays, solenoids, standard thermostats, standard thermostat sub-bases, external thermal fuses, timers, and transformers. Plan also includes a 10% discount on labor for repairs. Coverage provides for repair or replacement of parts only; your system will not be replaced. This plan does not include a tune-up.
Not covered: Window units, indoor/outdoor coils, compressors, TXVs and service valves; thermostat wiring; more than 1 condenser and 1 head/air handler; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the benefit amount, for covered repair or replacement of one of each of the following parts of a Mitsubishi, Fujitsu, Daikin, Friedrich, Carrier, Trane or Sanyo mini split system: the broken or failed backup heating coils, blower bearings, blower belts, blower motors, blower pulleys, blower wheels, capacitors, circuit boards, condenser fan blades, condenser fan motors, condensate pumps, contactors, external crankcase heaters, defrost controls, electric circuits, electrical low voltages, elements, internal condenser wiring, outdoor unit relays, rain shields, refrigerant, locating refrigerant leaks, relays, solenoids, standard thermostats, standard thermostat sub-bases, external thermal fuses, timers, and transformers. Plan also includes a 10% discount on labor for repairs. Coverage provides for repair or replacement of parts only; your system will not be replaced. This plan does not include a tune-up.
Not covered: Window units, indoor/outdoor coils, compressors, TXVs and service valves; thermostat wiring; more than 1 condenser and 1 head/air handler; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Coverage provides, up to the benefit amount, for covered repair or replacement of one of each of the following parts of a Mitsubishi, Fujitsu, Daikin, Friedrich, Carrier, Trane or Sanyo mini split system: the broken or failed backup heating coils, blower bearings, blower belts, blower motors, blower pulleys, blower wheels, capacitors, circuit boards, condenser fan blades, condenser fan motors, condensate pumps, contactors, external crankcase heaters, defrost controls, electric circuits, electrical low voltages, elements, internal condenser wiring, outdoor unit relays, rain shields, refrigerant, locating refrigerant leaks, relays, solenoids, standard thermostats, standard thermostat sub-bases, external thermal fuses, timers, and transformers. Plan also includes a 10% discount on labor for repairs. Coverage provides for repair or replacement of parts only; your system will not be replaced. This plan does not include a tune-up.
What's not covered?
Window units, indoor/outdoor coils, compressors, TXVs and service valves; thermostat wiring; more than 1 condenser and 1 head/air handler; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
What will happen if we cannont reapir your Mini-Split System?
If we determine that your Mini-Split System cannot be repaired, or if parts are unavailable, obsolete, or being phased out, or we deem your Mini-Split System beyond repair, we will provide $100 towards the purchase and installation by us of a 14 S.E.E.R. (Seasonal Energy Efficiency Ratio) Mini-Split System.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
What does Repair Access include?
Repair Access is a 10% discount on any labor for repair work performed on your covered item that is not otherwise covered by this service agreement.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851 administers this optional service plan which is provided by Utility Service Partners Private Label, Inc. 7134 Lee Highway, Chattanooga, TN 37421. HomeServe is an independent company separate from UGI Utilities, Inc. Certain names/trademarks owned by UGI Utilities, Inc. are used with permission. UGI Utilities, Inc. is not providing this plan or any services to you. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from your local utility or community.
Mini-Split System Coverage for only $15.75/mo.