Why You Should Get a Plan
Replacing Cooling system and standalone water heater repairs may cost thousands of dollars.*
If your cooling system and standalone water heater fail, it can cause:
- Loss of heat or cool air in the home
- Discolored or odd-tasting water
- Water that takes longer than normal to heat or doesn’t heat at all
- Loud or odd noises coming from your water heater
As a homeowner, you may be responsible for the cooling system and standalone water heater in your house, and you may have to arrange and pay for any necessary repairs.
*National average repair costs within the HomeServe network as of June 2020.
- Circuit boards
- Defrost controls
- Electric circuits
- Standrard thermostats
- Burning tubing
- Dip tube
- Draft hoods
- Piolt burners
- Heating elements
- Cooling system annual cleaning and maintenance
- Fan motors
- Blower pulleys
- Blow wheels
- Cooling System: Multiple service calls up to annual benefit
- Cooling System Annual Cleaning and Maintenance: 1 service calls (Unlimited per call)
- Cooling System Coverage: Multiple service calls up to annual benefit
- Cooling Tune Up: 1 service calls
- Water Heater: Multiple service calls up to annual benefit
- Water Heater Repair: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
You depend on your cooling system and water heater to keep you comfortable. Problems that occur can be a major inconvenience and finding a qualified professional can be time-consuming and costly. As a homeowner, you may be financially responsible for repairs to your cooling system and standalone water heater.
With the Cooling System and Standalone Water Heater Plan from HomeServe, you can help protect yourself from the cost and hassle of emergency repairs. The plan covers the costs to repair or replace broken or failed parts of your cooling system and standalone water heater that is damaged due to normal wear and tear. If your cooling system or standalone water heater can't be repaired, the balance of your annual benefit can be applied to a like-for-like replacement.
Important coverage information
Benefit Details: Coverage provides, up to the benefit amount (if applicable), for covered repair or replacement of one of each of the Covered Items, for which you have sole responsibility, that are failing to perform their fundamental operations due to normal wear and tear, not accident or negligence. Plan also includes a 10% discount on labor for repairs on your Covered Item(s) not otherwise covered hereunder. Coverage provides for repair or replacement of parts only, Covered Item(s) will not be replaced. Cooling System-The following parts of an electric central cooling system that does not exceed a 5 ton capacity: broken or failed backup heating coils, blower bearings, blower belts, blower motors, blower pulleys, blower wheels, running and starting capacitors, circuit boards, condenser fan blades, condenser fan motors, condensate pumps, contactors, external crankcase heaters, defrost controls, electric circuits, electrical low voltages, elements, internal condenser wiring, outdoor unit relays, rain shields, refrigerant addition (1lb. over life of equipment), locating refrigerant leaks, relays, solenoids, standard thermostats, standard thermostat sub-bases, external thermal fuses, timers, and transformers. Standard Water Heater-The following parts of a standard electric, natural gas, or propane tank-based water heater: broken or failed aquastats, burners, burner tubing, dip tube, draft hoods, draft inducers (labor only), electronic ignitions, energy cutoffs, factory wiring, gas cocks, heating elements, manifolds, main valves, modules, pilot burners, orifices, tubing and valves, pressure regulators, pressure switches, pressure/temperature sensors, relief valves, sensors, spill switches, temperature dials, temperature limiting controls, thermocouples, thermostats, or vent connectors, drain valve and main water shut off valve.
Not covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances; gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines; more than 2 circulators and 2 standard thermostats; piping to and from boilers; and refrigerant conversions. Cooling System- Window units, indoor/outdoor coils, compressors, TXVs and service valves; and thermostat wiring. Standard Water Heater- Drain down and refill of standard water heater and expansion tanks; damage due to restricted lines or water pressure over 80 P.S.I. Additional exclusions apply. See specific Covered Items below for additional information. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Cancellation: Cancel any time by calling HomeServe.. If you cancel within 30 days of your start date, you will get a full refund (less claims paid or tune-ups provided, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid or tune-ups provided, where applicable).
Making of Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851 administers this optional service plan which is provided by Utility Service Partners Private Label, Inc. 7134 Lee Highway, Chattanooga, TN 37421. HomeServe is an independent company separate from UGI Utilities, Inc. Certain names/trademarks owned by UGI Utilities, Inc. are used with permission. UGI Utilities, Inc. is not providing this plan or any services to you. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from your local utility or community.
Cooling System and Standard Water Heater Coverage for only $22.75/mo.