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Heating System and Standard Water Heater Coverage

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Important coverage information

Eligible

  • An owner of a single structure or housing unit that is not intended to be moved inlcuding single family homes, townhomes, apartments and multi-family homes.
Additional limitations apply. See more. See less

Not Eligible

  • Owners of recreational vehicles, homes intended to be moved or properties used for commercial purposes. If your systems have an pre-existing conditions, defects that you are aware of prior to enrollment or if your systems are shared with a thrid party or a covered by a homeowner's, condominum or like association
Additional limitations apply. See more. See less

Exclusions

  • Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances; gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines; more than 2 circulators and 2 standard thermostats; piping to and from boilers; and refrigerant conversions. Additional exclusions apply.
  • Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostat wiring, air balancing, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, and radiators; and drain down and refill of the system if one of the following components fails: auto-fill valves, circulators, manual valves, or relief valves. Additional exclusions apply.
  • Standard Water Heater: Drain down and refill of standard water heater and expansion tanks; damage due to restricted lines or water pressure over 80 P.S.I. Additional exclusions apply.
Additional limitations apply. See more. See less


Not covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances; gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines; more than 2 circulators and 2 standard thermostats; piping to and from boilers; and refrigerant conversions. Heating System-Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostat wiring, air balancing, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, and radiators; and drain down and refill of the system if one of the following components fails: auto-fill valves, circulators, manual valves, or relief valves. Standard Water Heater-Drain down and refill of standard water heater and expansion tanks; damage due to restricted lines or water pressure over 80 P.S.I. Additional exclusions apply. See specific Covered Items below for additional information. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. General: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage the first year. Upon renewal/reactivation (if applicable), there is no waiting period. Cancel any time by calling HomeServe at 1-xxx-xxx-xxxx. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable). The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.

Frequently asked questions

What should I know about the Heating System coverage?
What's covered: The following parts of a natural gas, propane, central forced air or circulating hot water central heating system: broken or failed aquastats, auto-fill valves, automatic gas valves, blow down valves/standard drain valves, blower bearings and belts, blower motors that are up to ¾ hp, blower pulleys and shafts, blower relays, blower wheels, burner gas control elements, burner manifolds, circulators, circulator bearings and couplers, circulator motors that are up to ¼ hp, circulator mounts, draft hoods, draft inducers, electric ignitions systems, electrodes, elements, factory wiring, fan and limit controls, fan door switches, fuses, gas cocks, gauge glass, gauges, heater gas controls, ignitors, induced fan pressure switches, low water cut-offs, low water cut-off floats, low water cut-off switches, main burners/venturi tubes, main valves, manual valves, modules, pilot burners, orifices, tubing and valves, pressure regulators, relays, relief valves, safety pilots, sequencers, spill switches, steam pressure controls, thermocouples, standard thermostats, outdoor thermostats, timers, transformers, and vent connectors. Not Covered: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostat wiring, air balancing, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, and radiators; and drain down and refill of the system if one of the following components fails: auto-fill valves, circulators, manual valves, or relief valves. Additional exclusions apply. If a draindown and refill is needed a charge of $90 will apply.
What will happen if we cannont reapir your Heating System?
If we determine that your Heating System cannot be repaired, or if parts are unavailable, obsolete, or being phased out, or we deem Your Heating System beyond repair, we will provide $100 towards the purchase and installation by us of a comparable replacement Heating System.
What should I know about the Standard Water Heater Coverage?
What’s covered: The following parts of a standard electric, natural gas, or propane tank-based water heater: broken or failed aquastats, burners, burner tubing, dip tube, draft hoods, draft inducers (labor only), electronic ignitions, energy cutoffs, factory wiring, gas cocks, heating elements, manifolds, main valves, modules, pilot burners, orifices, tubing and valves, pressure regulators, pressure switches, pressure/temperature sensors, relief valves, sensors, spill switches, temperature dials, temperature limiting controls, thermocouples, thermostats, or vent connectors, drain valve and main water shut off valve. Not Covered: Drain down and refill of standard water heater and expansion tanks; damage due to restricted lines or water pressure over 80 P.S.I. Additional exclusions apply.
What will happen if we cannont reapir your Standard Water Heater?
If we determine that your Standard Water Heater cannot be repaired, or if parts are unavailable, obsolete, or being phased out, or we deem your Standard Water Heater beyond repair, we will provide $50 towards the purchase and installation by us of a comparable replacement Standard Water Heater. We will not cover any change in fuel type.
What does Repair Access include?
Repair Access is a 10% discount on any labor for repair work performed on your covered item that is not otherwise covered by this service agreement.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage the first year. Upon renewal/reactivation (if applicable), there is no waiting period.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851 administers this optional service plan which is provided by Utility Service Partners Private Label, Inc. 7134 Lee Highway, Chattanooga, TN 37421. HomeServe is an independent company separate from UGI Utilities, Inc. Certain names/trademarks owned by UGI Utilities, Inc. are used with permission. UGI Utilities, Inc. is not providing this plan or any services to you. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from your local utility or community.

Heating System and Standard Water Heater Coverage for only $14.75/mo.

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