Why You Should Get a Plan
Replacing an HVAC system (including your heating and cooling systems, water heater, and heat pump) may cost on average between $5,000 to $10,000.*
If your HVAC system fails, it can cause:
- Loss of heat or cool air in the home
- Increase in utility bills
- Weak airflow
As a homeowner, you may be responsible for the HVAC system in your house, and you may have to arrange and pay for any necessary repairs.
*National average repair costs within the HomeServe network as of June 2020.
- Standard Water Heater
- Cooling System
- Heat Pump
- Heating System
- Unlimited annual benefit amount
- Cooling System: Multiple service calls up to annual benefit
- Heat Pump: Multiple service calls up to annual benefit
- Heating System: Multiple service calls up to annual benefit
- Water Heater Repair: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
You depend on your HVAC system (including your heating and cooling systems, water heater, and heat pump) to keep your home warm in the winter and cool in the summer. Problems that occur can be a major inconvenience and finding a qualified professional can be time-consuming and costly. As a homeowner, you may be financially responsible for repairs to your HVAC system.
With the Total Comfort Plan from HomeServe, you can help protect yourself from the cost and hassle of emergency heating and cooling system repairs. The plan covers the costs to repair or replace broken or failed heating system, cooling system, heat pump, and standard water heater that is damaged due to normal wear and tear up to the benefit amount.
Important coverage information
Not covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances; gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines; more than 2 circulators and 2 standard thermostats; piping to and from boilers; and refrigerant conversions. Cooling System:Window units, indoor/outdoor coils, compressors, TXVs and service valves; and thermostat wiring Window units, indoor/outdoor coils, compressors, TXVs and service valves; and thermostat wiring. Heat Pump:Window units, indoor/outdoor coils, compressors, TXVs and service valves; and thermostat wiring. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostat wiring, air balancing, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, and radiators; and drain down and refill of the system if one of the following components fails: auto-fill valves, circulators, manual valves, or relief valves Standard Water Heater: Drain down and refill of standard water heater and expansion tanks; damage due to restricted lines or water pressure over 80 P.S.I. Additional exclusions apply. Additional exclusions apply. See specific Covered Items below for additional information. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. General: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage the first year. Upon renewal/reactivation (if applicable), there is no waiting period. Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable). The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851 administers this optional service plan which is provided by Utility Service Partners Private Label, Inc. 7134 Lee Highway, Chattanooga, TN 37421. HomeServe is an independent company separate from UGI Utilities, Inc. Certain names/trademarks owned by UGI Utilities, Inc. are used with permission. UGI Utilities, Inc. is not providing this plan or any services to you. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from your local utility or community.
Total Comfort for only $22.00/mo.