Heating and Cooling System

Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement. You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes; you know of any current problems with your systems at enrollment; your systems were not installed per code or per manufacturer specifications; your entire systems are shared with a 3rd party or covered by an association; your systems are installed on a roof; are geothermal heat pump, through the wall, or hanging units; your heating system has a furnace or boiler rated at inputs of 400,000 Btu/hr. or more, or is a combination ambient heat/domestic hot water heating unit; or your heat pump/cooling system has non-compliant components, exceeds 5 tons capacity, or is an ammonia cooling, ductless, or window unit.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed parts of a central forced-air furnace or circulating hot water heating system fueled by natural gas, propane, oil or electricity, and central forced-air heat pump/cooling system fueled by electricity for which you have sole responsibility, that have experienced an operational failure and are damaged due to normal wear and tear, not accident or negligence. Heating System: Air scoops, aquastat, barometric damper, belts, pulleys, blower motors, blower assemblies, circuit boards, circulators, ECO safeties, fan controls, limit controls, fusible links, gas valves, ignition controls, induced draft motor, blower, low water cutoff, main burners, pilot burners, pilots, thermocouples, pressure switches, regulator valves, relays, spill switches, and transformers. Heat Pump/Cooling System: Capacitors, circuit boards, internal fuses, breakers, condensate pumps, condenser motor, condenser fan, contactor switches, delay timer, fan controls, fan relays, filter dryer, high and low pressure switches, limit controls; up to 1 pound of refrigerant, relays, defrost controls, defrost sensors, transformers, and valves. Coverage provides for repairs or replacement of parts only. Your systems will not be replaced.
Not covered: Remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters) and the following product-specific exclusions. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation; heat exchangers, leaking boilers, boiler distribution piping, radiators. Additional exclusions apply. Heat Pump/Cooling System: Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, more than 1 pound of refrigerant, thermostats, thermostat wiring, refrigerant conversions; disconnect boxes and all wiring, breakers and switches contained within them. Additional exclusions apply. Technicians must have safe access to the work area. If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: You can make a service call immediately after your plan starts, which is 30 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.