30 Day Money Back Guarantee
Why choose this plan:
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
- Burner supply tube and assembly
- Drain and gas valves
- Pilot light
- Temperature control
- Main burner
- Drain Valve
- Lower and upper thermostat
- Lower and upper element
- See FAQs for details on replacement coverage*
It costs hundreds of dollars to repair most components of a water heater.*
Problems with your hot water heater can cause:
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
It can be a major inconvenience when your water heater fails and finding a qualified professional to address the problem quickly can be time consuming and costly. Stay in hot water with an affordable repair plan from HomeServe and get protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your water heater.
*National average repair costs as of January 2016. No charge for covered repairs up to your annual benefit amount.
You depend on hot water for showering, washing and laundry. Problems with your natural gas water heater can be a major inconvenience. Finding a qualified professional can be time consuming and costly. Get protection help from the high cost of repairs with a home service repair plan from HomeServe. If your water heater can't be repaired, the balance of your annual benefit can be applied to a like-for-like replacement.
The Water Heater Repair and Replacement Plan provides, up to the benefit amount, for the covered cost to repair or replace a tank-based electric, natural gas or propane water heater that is damaged due to normal wear and tear. If your water heater is deemed beyond repair, you can apply the balance of your repair plan's benefit amount to a like-for-like replacement.
Important coverage information
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace an electric, natural gas or propane water heater, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. If your water heater is deemed beyond repair, you can apply the balance of your benefit amount to a unit most similar in capacity and/or functionality.
Not Covered: Jacket and interior doors, exhaust venting, expansion tanks, supply and delivery water piping other than flexible, and electrical service wiring; damage from restricted lines or as a result of water pressure in excess of 80 P.S.I.; costs associated with making space suitable for installation when the replacement unit does not fit in the existing space; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation, (if applicable) you can make a service call immediately. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). If you cancel after the first 30 days you will be entitled to a refund of 90% of the unearned pro-rata price less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract and is billed on a monthly basis through your utility bill, described as Water Protection Plan. Your service agreement will be automatically renewed annually on the same payment terms you selected at the then-current renewal price. Once enrolled, you're full Terms and Conditions including complete coverage details and exclusions, warranties and disclaimers will also be sent to you. This optional Water Heater Repair and Replacement is administered by HomeServe as an authorized representative of the service contract provider, ServicePlan of Florida, Inc. HomeServe is an independent company, separate from your local electric utility company. This optional service plan is not provided by your local electric utility and is not regulated by the Florida Public Service Commission. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from your local electric utility.
Frequently asked questions
This optional coverage is offered by FPL Energy Services, Inc. doing business as FPL Home, Florida license #E099597, and not Florida Power & Light Company (FPL). FPL Home is an unregulated subsidiary of FPL. The coverage is administered by HomeServe USA Repair Management (Florida) Corp. ("HomeServe"), Florida License #W220985, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851. The coverage is provided by ServicePlan of Florida, Inc., Home Warranty Assoc. #70033, 175 West Jackson Blvd., Chicago, IL 60604. FPL Home, HomeServe and ServicePlan of Florida, Inc. are each separate and independent companies. This service plan is not provided by your local electric or water utility.
Disclosure/Rebate Schedule: HomeServe USA Repair Management (Florida) Corp. (HSRMF) will offer the purchasers of the following home service contracts (sold in connection with HSRMF's relationship with FPL Home) an instant rebate for these home warranty products provided by ServicePlan of Florida, Inc. The amount of and the availability of the rebate will by no means depend upon the age, sex, place of residence, race, nationality, ethnic origin, marital status, or occupation of the consumer. The rebate will be available to all customers purchasing this coverage.
Cooling Plans: For the cooling system plan covering heat pumps, which normally costs $29.99, HSRMF will provide an instant rebate of $14.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $14.99 per month for the coverage after the rebate for one year. For the cooling system plan which covers heat pumps and provides an annual tune up, which normally costs $37.99, HSRMF will provide an instant rebate of $18.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $18.99 per month for the coverage after the rebate for one year.
HSRMF will provide an instant rebate of $1.00 per month for one year, which will be realized in the from of a reduced price for: Exterior Electrical Line Coverage.
HSRMF will provide an instant rebate of $1.50 per month for one year, which will be realized in the form of a reduced price for: Water Service Line Coverage, Sewer Septic Line Coverage, Internal Plumbing and Drainage Coverage and Interior Electrical Line Coverage.
HSRMF will provide an instant rebate of $2.50 per month for one year, which will be realized in the form of a reduced price for: Water Heater Repair and Replace Coverage
Water Heater Repair and Replacement Plan ($1,000 Coverage) for only $6.99/mo.