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Important coverage information

Eligible

  • An owner of both a residential single structure permanently secured to the ground and the land it is located on
Additional limitations apply. See more. See less

Not Eligible

  • If your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like
Additional limitations apply. See more. See less

Exclusions

  • Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your property boundary or external wall of your well casing to the external wall of your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit.
Not covered: Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a refund of 90% of the unearned prorata price less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill, described as Water Protection Plan.

Frequently asked questions

What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your property boundary or external wall of your well casing to the external wall of your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit.
What's not covered?
Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.

#prod_admin_public_name#, with corporate offices located at #prod_admin_address#, is an independent company separate from #online_partner_public_name#. #online_partner_public_name# is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, #obligor_public_name#, #obligor_address#. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from #online_partner_public_name#.

Exterior Water Service Line Plus for only $4.99/mo.

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