30 Day Money Back Guarantee
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Why Choose this Plan
Replacing a water service line costs an average of $2,661.*
If your water service line fails, it can cause:
- a visible water leak in your yard
- water leaks in your basement
- low water pressure
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge.
*National average repair costs as of June 2020.
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What's Covered
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
- Locating the leak
- Restoration of your pavement, yard, or landscaping disturbed or excavated as part of a covered repair on your property
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Overview
As your home ages, so does the exterior water service line that brings fresh water to your house. If this line breaks or leaks due to ground shifting, pipe aging, corrosion or extreme temperatures, you could be faced with an expensive repair bill. There's no way to prevent a water service line emergency.
Basic homeowners insurance does not typically cover damage due to normal wear and tear. Be prepared with an affordable repair plan called Exterior Water Service Line Plus. Help get protection from the high cost of covered repairs with a home service repair plan from HomeServe, which includes an unlimited annual benefit with multiple service calls for covered repairs. This plan also provides additional landscape restoration up to $1,000 per covered repair. -
Benefits
Why choose this plan:
- Unlimited annual benefit amount
- Water Service Line: Unlimited service calls ($5,000 per call)
- Water Service Line Restoration: Unlimited service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your property boundary or external wall of your well casing to the external wall of your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit.
Not covered: Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a refund of 90% of the unearned prorata price less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill, described as Water Protection Plan.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your property boundary or external wall of your well casing to the external wall of your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit.
Not covered: Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a refund of 90% of the unearned prorata price less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill, described as Water Protection Plan.
Frequently asked questions
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your property boundary or external wall of your well casing to the external wall of your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit.
What's not covered?
Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
This optional coverage is offered by FPL Energy Services, Inc. (FPLES), Florida license #E099597, and not Florida Power & Light Company (FPL). FPLES is an unregulated subsidiary of FPL. The coverage is administered by HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #W220985, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851. The coverage is provided by ServicePlan of Florida, Inc., Home Warranty Assoc. #70033, 175 West Jackson Blvd., Chicago, IL 60604. FPLES, HomeServe and ServicePlan of Florida, Inc. are each separate and independent companies. This service plan is not provided by your local electric or water utility.
*Disclosure/Rebate Schedule: HomeServe USA Repair Management (Florida) Corp. (HSRMF) will offer the purchasers of the following home service contracts (sold in connection with HSRMF's relationship with FPL Energy Services, Inc.) an instant rebate for these home warranty products provided by ServicePlan of Florida, Inc. The amount of and the availability of the rebate will by no means depend upon the age, sex, place of residence, race, nationality, ethnic origin, marital status, or occupation of the consumer. The rebate will be available to all customers purchasing this coverage.
Cooling Plans: For the cooling system plan covering heat pumps, which normally costs $29.99, HSRMF will provide an instant rebate of $14.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $29.99 per month for the coverage after the rebate for one year. For the cooling system plan which covers heat pumps and provides an annual tune up, which normally costs $37.99, HSRMF will provide an instant rebate of $18.99 per month for one year, or 50% of the cost of the plan. This means that you will pay $37.99 per month for the coverage after the rebate for one year.
Exterior Electrical Line Coverage: For the exterior electrical line system plan, which normally costs $4.99, HSRMF will provide an instant rebate of $2.50 per month for one year, or 50% of the cost of the plan. This means that you will pay $4.99 per month for the coverage after the rebate for one year.
Other Plans
HSRMF will provide an instant rebate of $1.50 per month for one year, which will be realized in the form of a reduced price for: Internal Plumbing and Drainage Coverage and Interior Electrical Line Coverage.
HSRMF will provide an instant rebate of $2.50 per month for one year, which will be realized in the form of a reduced price for: Water Service Line Coverage, Sewer Septic Line Coverage, and Water Heater Repair and Replace Coverage
HSRMF will provide an instant rebate of $3.00 per month for one year, which will be realized in the form of a reduced price for: Electrical Line Coverage
HSRMF will provide an instant rebate of $3.00 per month for one year, which will be realized in the form of a reduced price for: Electrical Line Plus
Exterior Water Service Line Plus for only $4.99/mo.