With an exterior water service line repair plan, have peace of mind against the high costs of water line repairs or replacements.
Home emergency repairs can be expensive and time-consuming. Duquesne Light Company has partnered with HomeServe to help eligible customers be prepared and have the best possible service in the case of such a breakdown. With a repair plan from HomeServe, you can get access to our 24/7 hotline where you can schedule a repair for the major systems in and around your home.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Power failures or faulty wiring and electrical components can cause power outages. Stay grounded against costs with a home service repair plan
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Get protection against surprise repair costs to the line that takes wastewater away from your home with affordable coverage from HomeServe.
This Plan Includes
- $10,000 annual benefit amount
- Drain Cleaning: Multiple service calls up to annual benefit
- Sewer/Septic Line Restoration: Multiple- service calls ($1,000 per call)
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.
This Plan Includes
- $1,500 annual benefit amount
- Interior Drainage: Multiple service calls up to annual benefit
- Interior Plumbing: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Service Call Fee: $25 per call
Power failures or faulty wiring and electrical components can cause power outages. Protect yourself from the high cost of repairs to your interior electrical system and EV charger with a repair plan from HomeServe.
This Plan Includes
- $2,500 annual benefit amount
- EV Charger: Multiple- service calls ($500 per call)
- Interior Electric Line: Multiple- service calls ($2,500 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Coverage for: Flat screen televisions ($1,500 claim per service call), Personal computers ($1,500 claim per service call), Tablet computers ($1,000 claim per service call). Up to $3,000 combined device annual benefit amount.
This Plan Includes
- $3,000 annual benefit amount
- Personal Computers: Multiple service calls up to annual benefit
- Tablet Computers: Multiple service calls up to annual benefit
- Flat Screen Televisions: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- Service Call Fee: $100 per call
Coverage for: Cell phones ($1,000 per service call), Flat screen televisions ($1,500 claim per service call), Personal computers ($1,500 claim per service call), Tablet computers ($1,000 claim per service call). Up to $3,000 combined device annual benefit amount.
This Plan Includes
- $3,000 annual benefit amount
- Cell Phones: Multiple service calls up to annual benefit
- Personal Computers: Multiple service calls up to annual benefit
- Tablet Computers: Multiple service calls up to annual benefit
- Flat Screen Televisions: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- Service Call Fee: $100 per call
You rely on your heat pump and cooling system to keep your home comfortable and humidity free. Help protect yourself from the cost and hassle of emergency repairs with a home service repair plan.
This Plan Includes
- $1,750 annual benefit amount
- Cooling System: Multiple service calls up to annual benefit
- Heat Pump: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
You rely on air conditioning to keep your home comfortable and humidity-free. Help protect your finances from the costs and hassle of emergency repairs with a cooling system repair plan from HomeServe.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Service Call Fee: $25 per call
Help safeguard your finances against the costs of emergency repairs with an exterior electrical system repair plan from HomeServe. This low-cost coverage can help ensure that your exterior electrical line can be fixed by a licensed and insured professional in a timely manner.
This Plan Includes
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
A gas line plan from HomeServe offers peace of mind against a covered gas line breakdown, covering the repair costs up to the benefit amount and taking the hassle out of finding a trusted repair professional.
This Plan Includes
- Unlimited annual benefit amount
- Exterior Gas Line Coverage: Multiple- service calls ($1,000 per call)
- Interior Gas Line Coverage: Multiple- service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
A gas line plan from HomeServe offers peace of mind against a covered gas line breakdown, covering the repair costs up to the benefit amount and taking the hassle out of finding a trusted repair professional.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Make sure you don’t get left out in the cold if your heating system breaks down. Stay warm with a heating system repair plan from HomeServe.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Service Call Fee: $25 per call
Problems with your water heater can be a major inconvenience. Stay in hot water with a home service plan and get protection help from the high cost of repairs.
This Plan Includes
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
This coverage plan for your ductless mini-split system will keep you comfortable no matter the weather. Includes an annual tune-up for your system.
This Plan Includes
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
1. Service Drop - While DLC maintains the service-drop wire, you are responsible for pruning or removing any tree branches or vegetation that may interfere with your electric service.
2. Point of Attachment - We provide the anchor - known as a "one point" - that attaches the service drop to the home.
3. Weatherhead and Service Entrance Cable - You are responsible for the weatherhead and the wire that runs along the outside of your home into the meter, as well as from the meter to your service panel or fuse box. The weatherhead protects the service entrance cable from weather conditions.
4. Meter Base - The metal box that houses the meter is the customer's responsibility.
5. Meter - DLC owns and maintains the meter.
6. Service Panel or Fuse Box - You are responsible for the box, the circuit breaker or fuses, and all of the wiring inside the home.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. This does not impact your utility service.