Why You Should Get a Plan
It costs $1,658 to replace the weatherhead, service cable from weatherhead to meter box and the service entrance conductor.*
Problems with your exterior electrical wiring system can cause:
- a power outage
- exposed electrical wires
- flickering lights
If your exterior electrical wiring breaks down, you need a qualified electrician to reconnect overhead lines, replace underground service, repair a loose meter or replace faulty wiring. In addition to the hazards and inconvenience these failures can cause, the repairs can be expensive. Stay grounded with reliable coverage from HomeServe and get access to our 24/7 hotline where you can schedule a repair for your home's exterior electrical wiring system.
*Costs shown are estimates only. Actual repair costs could be more or less than stated cost. National average repair costs within the HomeServe network as of June 2020. No charge for covered repairs up to your annual benefit amount.
- Meter base
- Service entrance conductor
- $2,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Exterior electrical component failures can be caused by aging of the power line, tripped breakers, ground settling, weatherhead corrosion, a loose entrance cable, a broken meter socket, or a loose breaker. It can be expensive to repair or replace your home's exterior electrical components.
Help safeguard your finances against the costs of emergency repairs with a home service repair plan from HomeServe. This optional coverage can help ensure that your exterior electric line can be fixed by a licensed and insured professional in a timely manner.
Important coverage information
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace the following components of an overhead or underground exterior electrical line, for which you have sole responsibility, from your utility's responsibility to the external wall of your home, that are damaged due to normal wear and tear, not accident or negligence: weatherhead, insulator, riser, meter base, and service entrance conductor.
Not covered: Repairs to damage arising from the disconnection or interruption to the main electrical supply; transformers; repair of low voltage wiring; generators; non-utility supplied power and/or lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan but is covered by your provider. Additional exclusions apply.
Making a Service Call: Your plan starts the day your form is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement of these lines. If you find you have similar coverage, you can contact HomeServe to cancel and you will receive a refund of your service agreement fee, less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected, at the then-current renewal price. HomeServe is an independent company, separate from your utilities company providing emergency home repair services and protection solutions to homeowners across the U.S.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Duquesne Light Company.
Exterior Electrical Line Coverage for only $4.99/mo.