30 Day Money Back Guarantee
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Why You Should Get a Plan
Repairing a section of a natural gas interior supply line, repairing a gas safety shutoff valve and repairing a section of pipe to your furnace costs an average of $1,559‡.
Gas line problems can cause:
- inefficient or non-working heating and hot water system
- issues with gas appliances
- rotten egg odor smell inside or outside your home
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
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What's Covered
What's covered
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
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Benefits
- Unlimited annual benefit amount
- Exterior Gas Line Coverage: Multiple- service calls ($8,000 per call)
- Interior Gas Line Coverage: Multiple- service calls ($8,000 per call)
- 30-day review period
- One-year guarantee on all covered repairs
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Overview
Overview
If a gas line breakdown occurs, a plan from HomeServe lets you call 24/7 to schedule a repair. We send a qualified contractor from our trusted network to handle covered repairs and guarantee the work for one year.
When faced with a gas line emergency, you don't want to have to spend time finding a reliable repair technician. HomeServe offers a time and money-saving solution with affordable coverage, giving you peace of mind with trusted contractors and no out-of-pocket expense on covered repairs up to the benefit amount.
Important coverage information
Eligibility: To be eligible, you must own or rent the residential single structure or a unit within a structure. If you own or rent a multi-family home or multiple housing units, provide the mailing address for each service agreement. You are not eligible if your home is a recreational vehicle, intended to be moved, or used for commercial purposes; you know of any current problems with your electrical products at enrollment; your electrical products were not installed per code or per manufacturer specifications; your electrical products are shared with a 3rd party or covered by an association.
Benefit Details: Coverage provides, up to the benefit amount, reimbursement to repair or replace electrical products in your home for which you have sole responsibility, that have experienced an operational failure due to an electrical surge. Reimbursement up to the benefit amount for diagnostic charges and/or service fees for a covered repair is also included.
Not covered: Sump pumps, medical equipment; power tools, electrical products that cannot be plugged in or have a replacement value of less than $100; electric vehicles; cost to repair, replace, or remove electrical products affixed in your home, loss or corruption of data and restoration of software and operating systems and electrical products that cannot be replaced with like kind and quality; remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the benefit amount, reimbursement to repair or replace electrical products in your home for which you have sole responsibility, that have experienced an operational failure due to an electrical surge. Reimbursement up to the benefit amount for diagnostic charges and/or service fees for a covered repair is also included.
Not covered: Sump pumps, medical equipment; power tools, electrical products that cannot be plugged in or have a replacement value of less than $100; electric vehicles; cost to repair, replace, or remove electrical products affixed in your home, loss or corruption of data and restoration of software and operating systems and electrical products that cannot be replaced with like kind and quality; remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace the following for which you have sole responsibility, that has experienced an operational failure and is damaged due to normal wear and tear, not accident or negligence: the gas line from your utility’s responsibility or external propane tank outlet connection up to and including the appliance connectors located either inside or outside your home, and extension gas lines that exit your home up to and including the appliance connectors. Technicians must have safe access to the work area.
What's not covered?
Meter moves or replacements except when required by local code; appliances, fixtures, systems not supplied by a utility or propane provider, appliance regulators, remediating or notifying you of mold or hazardous materials; any sections/parts not installed properly; repairs or replacement protected under other coverage; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
When can I make a service call?
Your coverage starts once your enrollment is received and processed by HomeServe, and you can make a service call as soon as your plan starts.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Dominion Energy, Inc. and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Dominion Energy South Carolina. Dominion Energy South Carolina and HomeServe entered into an agreement to introduce these plans to Dominion Energy South Carolina’s customers.
Gas Line for only $2.95/mo.