Water Heater Repair and Replacement Rail
30 Day Money Back Guarantee
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Why Choose this Plan
Replacing a 40 gallon water heater can cost an average of $1,459‡.
Problems with your hot water heater can cause:
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Pilot light
- Burner supply tube and assembly
- Temperature control
- Drain and gas valves
- Main burner
- Water Heater replacement if necessary
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Overview
A water heater plan from HomeServe helps you navigate the repair process. Simply call the 24/7 hotline to schedule a repair. We'll send a qualified contractor to perform the repair and we'll foot the covered repair bill up to the benefit amount.
Water heater breakdowns can be stressful. A plan from HomeServe helps take the worry out of unexpected water heater issues with repairs guaranteed for one year, providing additional peace of mind. And if your system is unrepairable, the balance of your annual benefit amount can be applied towards a like-for-like replacement. -
Benefits
- $1,500 annual benefit amount
- Gas/Electric Water Heater Repair Only: Multiple- service calls ($1,500 per call)
- Gas/Electric Water Heater Replacement Only: Multiple- service calls ($1,500 per call)
- 30-day review period
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
Important coverage information
Eligible
- To be eligible, you must own the residential single structure or a unit within a structure
- If you own a multi-family home or multiple housing units, provide the mailing address for each service agreement
Not Eligible
- If your home is a recreational vehicle, intended to be moved, or used for commercial purposes
- You know of any current problems with your system at enrollment, your system was not installed per code, or per manufacturer specifications
- Your entire system is shared with a 3rd party or covered by an association
- Your system is commercial grade, larger than 100 gallons, installed on a roof, tankless, solar, geothermal, oil, electric hybrid (also known as a heat pump water heater), smart system, equipped with Wi-Fi or Bluetooth functionality, hanging tank-based, or combination home heating/domestic hot water unit
Exclusions
- Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following for which you have sole responsibility, that has experienced an operational failure and is damaged due to normal wear and tear, not accident or negligence: the water heater fueled by natural gas, propane, or electricity. Technicians must have safe access to the work area.
Not covered: Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible gas and water supply and delivery piping, and electrical service wiring; damage due to restricted lines or water pressure over 80 P.S.I.; remediating or notifying you of mold or hazardous materials, any sections/parts not installed properly, repairs or replacement protected under other coverage, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances (such as natural disasters). If costs on covered repairs exceed the benefit limit, you pay the difference. You will not be reimbursed for repairs performed by anyone not authorized by HomeServe. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: You can make a service call immediately after your plan starts, which is 30 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a service call immediately.
Cancellation: Cancel your plan any time by calling HomeServe at 1-833-334-1874 or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Buckeye Rural Electric Cooperative and offers this optional service plan as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Buckeye Rural Electric Cooperative. Buckeye Rural Electric Cooperative and HomeServe entered into an agreement to introduce these plans to Buckeye Rural Electric Cooperative’s members.
Water Heater Repair and Replacement for only $12.99/mo.