30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing electrical products that are damaged due to a power electrical surge could be expensive‡.
If an electrical power surge occurs, it can cause damage to plugged in:
- desktop computers
- tablets
- televisions
With Electrical Surge Coverage from HomeServe, you'll be protected if your valuable electrical products fail as a result of an electrical surge up to your benefit amount. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Refrigerators
- Clothes washers and dryers
- Dishwashers
- Blenders, mixers and toasters
- Microwaves
- Televisions
- Window air conditioning units
- Thermostats and lamps
- Computers
- DVD/Blue-ray players and game consoles
- Printers, scanners and tablets
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Benefits
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
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Overview
Power surges are unpredictable and can enter through your home’s electrical, phone, cable and data lines. A plan from HomeServe handles the covered repair costs to your damaged appliances up to the benefit amount and provides a 90-day guarantee on repairs.
Worry less about the damage to your important household appliances and devices caused by electrical surges from severe lightning strikes. HomeServe makes dealing with a surge event easy with an emergency repair hotline and access to trusted, local repair technicians.
Important coverage information
Benefit Details: Coverage provides, up to the benefit amount, to repair or replace electrical products that fail due to an electrical surge, for which you have sole responsibility.
Not covered: Unusual circumstances, including pandemics, hostilities and work slowdowns, acts of God, including natural disasters and extreme weather; loss from unauthorized access or use of any system or any destruction or deletion of data or software; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs made by you or anyone you hire not authorized by us; remediating or notifying you about mold or other hazardous materials; correction, upgrade or move in order to meet any code, law, regulation, ordinance or utility directive; any electrical products not installed to code, law, regulation, ordinance or manufacturer’s specifications or that are damaged due to external factors; any electrical product that is shared with a third party or is covered by a homeowners’, condominium, or like association; heating and air conditioning systems, internal electrical systems, electrical plumbing equipment including sump pumps, medical or life support equipment, and electrical vehicles of any kind; electrical products that are battery-powered and cannot be plugged in or have a replacement value of less than $100; additional expenses incurred in repairing, replacing, or removing electrical products that are affixed within your home; or any cost associated with making space suitable for installation when a replacement electrical product does not fit in the existing space within your home; loss or corruption of data and restoration of software and operating systems; electrical products that cannot be replaced with like kind and quality; and repair or replacement of any electrical products that are not stated to be covered in the Terms and Conditions. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit.
Making a Service Call: Your plan starts 30 days after your enrollment is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately. You must call HomeServe within 30 days of an electrical surge event to start a claim.
Cancellation: Cancel your plan any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company and is not an affiliate, partner, agent, joint venturer, or legal representative of Alabama Power Company. You are being offered these optional service plans from HomeServe as an “Alabama Power Company customer” based on your address being located within Alabama Power Company’s geographic service territory and pursuant to a commercial agreement between Alabama Power Company and HomeServe. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Alabama Power Company. Alabama Power Company is not a party to, and assumes no liability or responsibility under, any plan(s) you may purchase. HomeServe offers this optional service plan as an authorized representative of the issuer, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604.
Electrical Surge Coverage ($3,000) for only $5.99/mo.