30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing electrical products that are damaged due to a power electrical surge could be expensive‡.
If an electrical power surge occurs, it can cause damage to plugged in:
- desktop computers
- tablets
- televisions
With Electrical Surge Coverage from HomeServe, you'll be protected if your valuable electrical products fail as a result of an electrical surge up to your benefit amount. ‡National average repair costs as of December 2024. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Refrigerators
- Clothes washers and dryers
- Dishwashers
- Blenders, mixers and toasters
- Microwaves
- Televisions
- Window air conditioning units
- Thermostats and lamps
- Computers
- DVD/Blue-ray players and game consoles
- Printers, scanners and tablets
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Benefits
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day review period
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Overview
Power surges are unpredictable and can enter through your home’s electrical, phone, cable and data lines. A plan from HomeServe handles the covered repair costs to your damaged appliances up to the benefit amount and provides a 90-day guarantee on repairs.
Worry less about the damage to your important household appliances and devices caused by electrical surges from severe lightning strikes. HomeServe makes dealing with a surge event easy with an emergency repair hotline and access to trusted, local repair technicians.
Important coverage information
Eligibility: To be eligible, you must own or rent the residential single structure or a unit within a structure. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your electrical products before enrollment; your electrical products are entirely shared with a 3rd party or covered by a homeowners’ association or the like; or are not installed according to manufacturer specifications. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the benefit amount, to repair or replace electrical products that have experienced an operational failure due to an electrical surge, for which you have sole responsibility.
Not covered: HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: You can make a claim immediately after your plan starts, which is 30 days after your form is processed. Upon renewal/restart (if applicable), you can make a claim immediately. You must call HomeServe within 30 days of an electrical surge event to start a claim.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the benefit amount, to repair or replace electrical products that have experienced an operational failure due to an electrical surge, for which you have sole responsibility.
Not covered: HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: You can make a claim immediately after your plan starts, which is 30 days after your form is processed. Upon renewal/restart (if applicable), you can make a claim immediately. You must call HomeServe within 30 days of an electrical surge event to start a claim.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com/cancel. If you cancel within 30 days before your plan start date, you will not be charged. If you cancel within 30 days after the plan start date, you will get a full refund (less benefits paid). If you cancel 31 or more days after the plan start date, you will get a pro-rata refund (less benefits paid). Upon renewal/restart, you can cancel any time and you will get a pro-rata refund (less benefits paid).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Coverage provides, up to the benefit amount, to repair or replace electrical products that have experienced an operational failure due to an electrical surge, for which you have sole responsibility.
What's not covered?
HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
When can I make a service call?
You can make a claim immediately after your plan starts, which is 30 days after your enrollment is processed. Upon renewal/restart (if applicable), you can make a claim immediately. You must call HomeServe within 30 days of an electrical surge event to start a claim.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850, is an independent company and is not an affiliate, partner, agent, joint venturer, or legal representative of Alabama Power Company. You are being offered these optional service plans from HomeServe as an “Alabama Power Company customer” based on your address being located within Alabama Power Company’s geographic service territory and pursuant to a commercial agreement between Alabama Power Company and HomeServe. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Alabama Power Company. Alabama Power Company is not a party to, and assumes no liability or responsibility under, any plan(s) you may purchase. HomeServe offers this optional service plan as an authorized representative of the issuer, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604.
Electrical Surge Coverage ($1,000) for only $3.99/mo.