Dee Valley Martin (left) and Ian shake hands on the new deal

HomeServe and Dee Valley Water announce partnership

Posted 9 August 2016 4:26 PM by John Greaves

Dee Valley becomes HomeServe’s 15th water company partner; will provide services across Cheshire and North Wales

Leading home assistance provider, HomeServe, has signed a new partnership with Dee Valley Water – HomeServe’s 15th water partner - which provides water services to 250,000 people across the North East Wales and North West Cheshire regions.

HomeServe will work with Dee Valley to launch the first of a range of plumbing and drainage products for Customers, with its nationwide network of engineers providing these services across the two regions.

Martin Bennett, CEO of Walsall-based HomeServe, signed terms with Dee Valley Water’s CEO Ian Plenderleith (pictured).

“HomeServe is a business built on strong partnerships with longevity. Dee Valley has a strong 150-year heritage and our new partnership with them marks the beginning of what we know will be an exciting opportunity for us.” said Martin. “Our two businesses share similar values, centred on making life easier for our Customers by delivering effortless service. We look forward to working with Dee Valley to provide home assistance to new Customers throughout North East Wales and North West Cheshire.”

Ian Plenderleith, Dee Valley Water CEO, added: “The service that HomeServe will deliver will provide our customers with the opportunity to access a suite of low-cost plans that will offer home assistance services including unexpected repairs. We very much look forward to this new working partnership.” 

Pictured caption: Martin Bennett and Ian Plenderleith sign the new affinity partnership agreement between HomeServe Membership and Dee Valley Water.

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For media enquiries contact Stella Pitt, HomeServe’s External Communications Manager, on 01922 651508. Alternatively email

HomeServe is proactively looking to partner with organisations across a range of industries. Should you be interested in having a discussion please contact Mike Stanley, Director of Business Development, on 07920 210213 or

About HomeServe:

We are one of the UK’s leading home assistance providers. For more than 20 years we have made our Customers’ lives easier by delivering maintenance and repair services, including plumbing, drainage, electrics, heating and much more, though our own nationwide network of HomeServe approved engineers.

Over two million people in the UK have already placed their trust in us and turn to us when it comes to fixing, maintaining and looking after their home.

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About Dee Valley Water:

Dee Valley Group plc, through its trading subsidiary Dee Valley Water plc, supplies drinking water to 266,000 domestic and business customers in north-east Wales and in north-west Cheshire.

Our objective is to provide a reliable supply of wholesome drinking water and a high standard of customer service while maintaining charges at affordable levels.

Dee Valley Water has been supplying water to its community for more than 150 years.

For more information on the company visit