Water Heater Repair
About HomeServe

UGI Heating, Cooling & Plumbing has officially joined forces with HomeServe, a leading provider of repair plans, repair and installation services. HomeServe has been protecting homeowners against the expense and inconvenience home repair emergencies by providing affordable repair coverage and quality local service since 2003. These affordable plans provide repair service in an emergency through a 24/7 repair hotline by local, licensed, and insured technicians.

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Problems with your entire heating ventilation air conditioning (HVAC) system can be a major inconvenience. Keep everything working with a home service repair plan and get protection help from the high cost of repairs.

Learn more

This Plan Includes

  • Cooling System Coverage: Multiple service calls up to annual benefit
  • Gas/Electric Heating System Only: Multiple service calls up to annual benefit
  • Heat Pump: Multiple service calls up to annual benefit
  • HVAC Network Access: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Only: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Tune Up Only: 1 service calls
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
product icon

Problems with your entire heating ventilation air conditioning (HVAC) system can be a major inconvenience. Keep everything working with a home service repair plan and get protection help from the high cost of repairs.

Learn more

This Plan Includes

  • Heating & Cooling System Tune-Up: 1 service calls (Unlimited per call)
  • Cooling System Coverage: Multiple service calls up to annual benefit
  • Gas/Electric Heating System Only: Multiple service calls up to annual benefit
  • Heat Pump: Multiple service calls up to annual benefit
  • Interior Gas Line Coverage: Multiple service calls up to annual benefit
  • Tankless Water Heater Tune-Up: 1 service calls
  • Gas/Electric Tankless Water Heater Only: Multiple service calls up to annual benefit
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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A heating system or tankless water heater failure in the middle of winter could prove uncomfortable. Don't get left out in the cold. Get a home service plan from HomeServe.

Learn more

This Plan Includes

  • Gas/Electric Heating System Only: Multiple service calls up to annual benefit
  • Gas/Electric Heating System Tune Up Only: 1 service calls
  • HVAC Network Access: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Only: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Tune Up Only: 1 service calls
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
product icon

Problems with your tankless water heater can be a major inconvenience. Stay in hot water with a home service repair plan and get protection help from the high cost of repairs.

Learn more

This Plan Includes

  • HVAC Network Access: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Only: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Tune Up Only: 1 service calls
  • 30-day wait period with a money-back guarantee
  • 90-day wait applies for water heater replacement
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured contractors perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from UGI Utilities, Inc. and UGI Penn Services and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Certain names/trademarks owned by UGI Utilities, Inc. are used with permission. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from your utility, UGI Utilities, Inc. UGI Penn Services and HomeServe entered into an agreement to introduce these plans to UGI Utilities, Inc. and UGI Penn Services customers.  

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