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Merchantville-Pennsauken and HomeServe

Merchantville-Pennsauken has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Merchantville-Pennsauken and HomeServe entered into an agreement to introduce these plans to Merchantville-Pennsauken's customers.

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With an exterior water service line repair plan, have peace of mind against the high costs of water line repairs or replacements.

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This Plan Includes

  • Unlimited annual benefit amount
  • Multiple- service calls ($7,000 per call)
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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HomeServe helps eligible homeowners navigate the stress and costs of an exterior sewer/septic line problem, making the repair process easy and affordable. This protection covers all types of pipe material, regardless of how old it is.

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This Plan Includes

  • Unlimited annual benefit amount
  • Drain Cleaning: Multiple- service calls ($12,000 per call)
  • Grinder Pump: Multiple- service calls ($12,000 per call)
  • Exterior Sewer/Septic Line: Multiple- service calls ($12,000 per call)
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.

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This Plan Includes

  • $7,000 annual benefit amount
  • Interior Drainage: 2 service calls ($3,500 per call)
  • Interior Plumbing: 2 service calls ($3,500 per call)
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Problems with your water heater can be a major inconvenience. Get back to hot water with a home service repair plan and get protection help from the high cost of repairs.

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This Plan Includes

  • $1,500 annual benefit amount
  • Gas/Electric Water Heater Repair Only: Multiple service calls up to annual benefit
  • Gas/Electric Water Heater Replacement Only: Multiple service calls up to annual benefit
  • 30-day review period
  • 90-day wait applies for water heater replacement
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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You rely on air conditioning to keep your home comfortable and humidity-free. Help protect your finances from the costs and hassle of emergency repairs with a cooling system repair plan from HomeServe.

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This Plan Includes

  • $2,500 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Make sure you don’t get left out in the cold if your heating system breaks down in winter. Stay warm with a home repair plan from HomeServe.

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This Plan Includes

  • $2,500 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day review period
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured plumbers perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

Important information for Merchantville-Pennsauken Customers 
Take action to help protect your finances from an unexpected breakdown. 

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*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Merchantville-Pennsauken Water Commission and offers this optional service plan as an authorized representative of the contract provider as stated under each specific plan offering. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Merchantville-Pennsauken Water Commission. This is an ad. The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.

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