Landlord's Emergency Plus Cover (Houses)

Up to £3,000 per claim, up to 5 claims per policy period subject to a maximum of 5 claims across the whole policy per policy period

Internal Plumbing & Drainage

Repairs to your internal plumbing and/or internal drainage including where there is a total loss of water to your property or loss of water to your kitchen taps, blocked internal drainage, leaks, or loss of toilet facilities in your property

External Drainage

Repairs in the event of leaks and blockages to external drainage, to leave your drain running clear

The engineer will clear the drain or repair or replace the damaged section of waste pipe

Electrical Emergency & Breakdown

An emergency caused by, or breakdown of, the domestic electrical wiring supply system and its components (switches, sockets, fuse box)

Security & Roofing

Boarding up broken glazing in order to make your property secure

Making your property secure in the event of loss of keys for external doors

Use of tarpaulin to protect property in the event of roofing tiles blown off during bad weather

Excess Amount Payable

You will have to pay the first £50 of any claim. We can only accept payment using the following cards: MasterCard, Switch Maestro, Visa or Visa Delta. A separate excess payment is required for each area of policy coverage affected by a claim, whether for a single incident which requires you to claim under more than one area of policy coverage or for each new unrelated claim you make. Excess payment(s) will be taken when you call to make a claim. Please see the policy terms and conditions for further details.

For more information about what's covered and what's not, please see the Summary of Cover and Terms & Conditions of this policy, also available in the policy documents section on the right hand side of this page.

Internal Plumbing & Drainage

Showers and sanitary ware (e.g. basins)

Smells and noises from pipework or drains

Any dripping tap that needs repairing

Leaking overflow pipes

External Drainage

Drains (sewers) for which you do not have responsibility (including any outside your property boundary) or beneath or inside any building

Additional repair work following resolution of the immediate problem, for example to prevent the problem happening again

External guttering, rainwater downpipes and soakaways

Electrical Emergency & Breakdown

The re-setting of circuit breakers where it is not associated with permanent repair work and where it can be reset by you

All non-permanent wiring/electrics, e.g. kettles, fairy lights or any other appliances with plugs

Security & Roofing

Doors or windows that do not secure the property

Loss of keys if your property is secure and not vulnerable to intruders

Replacement of garage doors or replacement/repair of the
electrical unit powering a garage door

For more information about what's covered and what's not, please see the Summary of Cover and Terms & Conditions of this policy, also available in the policy documents section on the right hand side of this page.

This policy is for landlords only.

Retail, commercial and other premises used for business are not eligible for this cover, and council and housing association tenants will not need this service.

Flats, maisonettes, mobile homes, bedsits, sub-divided homes and let and sub-let properties are not covered.