HomeServe Cover 8 plus Annual Boiler Service - cover for a range of home emergencies and breakdowns plus you get an annual boiler service!

This policy offers all of the cover of HomeServe Cover 8, including cover for gas central heating, plumbing maintenance, electrical breakdowns, pest problems and security emergencies, plus the inclusion of an annual boiler service. Help make sure your boiler runs safely and efficiently all year round.

Please note this policy includes a £50 excess and is only available online to customers purchasing this policy for the first time.


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HomeServe Cover8 with annual boiler service
Water Supply Pipe
Repair or replacement of a leaking or blocked water supply pipe
Up to £4,000 per claim, no limit to the number of claims
Internal Plumbing & Drainage
Repairs to your internal plumbing and/or drainage including where there is a total loss of water to your property or loss of water to your kitchen taps, blocked drainage, leaks or loss of toilet facilities in your property
Up to £4,000 per claim, no limit to the number of claims
External Drainage
Leaks or blockages to your external drainage pipes, to leave your drain running clear
Up to £4,000 per claim, no limit to the number of claims
Plumbing Maintenance
Repair of dripping or seized taps and escapes of water from toilets or tank overflows
Up to £4,000 per claim, no limit to the number of claims
Electrical Emergency & Breakdown
An emergency caused by, or breakdown of, the domestic electrical wiring supply system and its components (switches, sockets, fuse box)
Up to £4,000 per claim, no limit to the number of claims
Security, Roofing & Pest
Rats/mice infestation inside the home and wasps/hornets within the home or garden
Protecting your home following damage to your roof, windows or external doors
Replacing lost keys and repairing broken locks for doors which secure your home
Up to £4,000 per claim, no limit to the number of claims
Internal Gas Supply Pipe
Leaking internal gas supply pipe
Up to £4,000 per claim, no limit to the number of claims
Gas Central Heating Breakdown
A leak within or breakdown of the 'natural gas' gas central heating boiler, the central heating system and its associated pipework
Radiators and hot water cylinder
There is no claims limit and no limit to the number of claims provided the boiler is not beyond economical repair

Annual Boiler Service

Your policy includes provision for an annual gas boiler service. This is not an element of insurance and therefore is not part of the contract of insurance, underwritten by the underwriter and is not regulated by the FSA. This also means that if you have any complaint relating to this service, you will not have the right to refer the complaint to the Financial Ombudsman Service. We will contact you to arrange for an engineer to service the gas fired boiler to statutory requirements, manufacturer's recommendations and relevant codes of practice. Boiler services are normally undertaken Monday to Friday, 9am to 5pm, between April and September.

Excess Amount Payable

You will have to pay the first £50 of any claim. We can only accept payment using the following cards: MasterCard, Switch Maestro, Visa or Visa Delta. A separate excess payment is required for each area of policy coverage affected by a claim, whether for a single incident which requires you to claim under more than one area of policy coverage or for each new unrelated claim you make. Excess payment(s) will be taken when you call to make a claim. Excess payment(s) will be taken when you call to make a claim. Please see the policy Terms & Conditions for further details.

For more information about what's covered and what's not, please see the Summary of Cover and Terms & Conditions of this policy, also available in the policy documents section on the right hand side of this page.

Water Supply Pipe
Costs of water lost during a leak
Sections of the water supply pipe for which you do not have responsibility
More than your fair share of the costs of a repair to a water supply pipe which is shared
Internal Plumbing & Drainage
Showers, domestic appliances and sanitary ware (e.g. basins)
Smells and noises from pipework or drains
External Drainage
Drains (sewers) for which you do not have responsibility (including any outside your property boundary) or beneath or inside any building
Additional repair work following resolution of the immediate problem, for example to prevent the problem happening again
External guttering, rainwater downpipes and soakaways
Plumbing Maintenance
Noisy or vibrating taps/pipes/toilets
Costs of water lost during a leak
Electrical Emergency & Breakdown
All non-permanent wiring/electrics, e.g. kettles, fairy lights or any other appliances with plugs
Shower unit or immersion heater unit
Security, Roofing & Pest
Any pest other than rats, mice, wasps and hornets
Loss of keys for outbuildings, garages, greenhouses and sheds
Doors or windows that do not secure the property
Replacement of garage doors or replacement/repair of the electrical unit powering a garage door
Internal Gas Supply Pipe
External gas supply pipe
Any gas appliance
Any pipe that is not within your property
Gas Central Heating Breakdown
Boilers which have been declared beyond economical repair (i.e. if the cost of parts inc VAT is more than 85% of the retail price of the boiler)
Systems specifically stated to be not covered, including; LPG systems, unvented cylinders, fan heating, under floor heating, warm air heating
Repairs if we have advised you to carry out maintenance work to prevent a future breakdown (until that work is complete)
Repairs, where due to obsolete parts, we can no longer
cover you (your policy will have been
cancelled/transferred)

For more information about what's covered and what's not, please see the Summary of Cover and Terms & Conditions of this policy, also available in the policy documents section on the right hand side of this page.

This policy is for homeowners only.

Retail, commercial and other premises used for business are not eligible for this cover, and council and housing association tenants will not need this service.

The property must be supplied with gas from the mains, be your permanent home and owned and solely occupied by you and your family as a private residence with no business use.

Flats, maisonettes, mobile homes, bedsits, sub-divided homes and let and sub-let properties are not covered.

Important information

Prices include all fees and Insurance Premium Tax (IPT).

Please see Summary of Cover for what happens next year. Prices quoted are for Year 1 cover only. Current Year 2 price for HomeServe Cover 8 is £264 per year. Renewal prices are subject to change.

HomeServe is a trading name of HomeServe Membership Ltd which is authorised and regulated by the Financial Service Authority (FSA). Cable Drive, Walsall, WS2 7BN (registered in England no. 2770612).

Please refer to 'Who provides HomeServe Cover 8' in the Summary of Cover.

What water supply pipe service does my water company provide?
Your water company may offer a one-off repair service in the event of a water supply pipe leak. This service varies by water company, so we've set up a website which provides more details about your water supply pipe and the services that your water company offers. To learn more please visit www.yourwatersupplypipe.com.